Call Centre Agent/Customer Service Representative

Job Title – Call Centre Agent/Customer Service Representative Type - OutsourcedContract Duration- 6 Months Extendable -Immediate Joiners OnlyWork Location – DubaiSalary – AED 5000Working days & timings – 5-day work and standard hoursMandatory details/Skills –Customer Service, Calls, Problem-solvingJob description:Assist customers with inquiries, complaints, and requests through chat, calls and emails.Handle inbound and/or outbound calls in a professional and courteous manner.Ensure high-quality service delivery while meeting defined performance metrics.Troubleshoot basic technical issues related to the application.Previous customer service or call center experience is a must.