Captain/Server – WSET Level 2/3

About Momofuku Abu DhabiMomofuku Abu Dhabi is part of the Momofuku group founded by chef and restaurateur David Chang, bringing its distinctive approach to food, beverage, hospitality, and guest experience to Abu Dhabi.As part of Chinese Palace Group (CPG), Momofuku Abu Dhabi represents an exciting addition to CPG’s growing portfolio of premium and internationally recognized F&B concepts.We are looking for passionate and knowledgeable Captains and Servers to join the opening team and help establish a high-performing Front-of-House operation that delivers an exceptional guest experience.Role PurposeThe Captain / Server is responsible for delivering professional, knowledgeable, and attentive table service while creating a memorable guest experience aligned with Momofuku's standards and personality.Candidates should have strong knowledge of food and beverage, excellent communication skills, and a genuine passion for hospitality. WSET Level 2 or Level 3 certification is required, with strong wine knowledge and the ability to confidently engage guests on beverage recommendations.Key ResponsibilitiesGuest Experience & ServiceDeliver warm, professional, and attentive service throughout the guest journey.Welcome and engage guests in a confident and personable manner.Demonstrate excellent knowledge of the menu, ingredients, preparation methods, allergens, and beverage offerings.Provide informed recommendations based on guest preferences.Anticipate guest needs and maintain a high level of attention to detail.Handle guest requests and concerns professionally and escalate issues when required.Build strong relationships with guests and contribute to memorable dining experiences.Food & Beverage KnowledgeDemonstrate strong knowledge of food, wine, spirits, cocktails, beer, and other beverage offerings.Confidently recommend wine and beverage pairings based on the menu and guest preferences.Explain wine characteristics, regions, grape varieties, and service recommendations accurately.Maintain current knowledge of the restaurant's menu and beverage program.Participate in regular tastings, product training, and menu briefings.Stay informed about new products, seasonal offerings, and changes to the menu.Wine ServiceProvide professional wine service in accordance with established standards.Present and open wine correctly and confidently.Maintain appropriate wine service temperature and handling.Assist guests with wine selections based on their preferences and budget.Ensure proper glassware and service standards are maintained.Communicate effectively with the Bar and Beverage team regarding guest requirements.Captain ResponsibilitiesIn addition to the responsibilities above, Captains will:Lead the service of an assigned section and ensure consistent service standards.Coordinate with Servers, Runners, Host/Hostess, Kitchen, and Bar teams to ensure smooth service.Support and guide Servers during service.Conduct or assist with pre-shift briefings and ensure the team is prepared.Monitor table progress, service timing, and guest satisfaction.Assist management with service recovery and guest requests.Support training and coaching of junior team members.Take responsibility for maintaining service standards within the assigned section.Server ResponsibilitiesEfficiently manage assigned tables and service responsibilities.Follow the established sequence of service and restaurant standards.Accurately take orders and communicate them to the relevant departments.Ensure food and beverages are delivered correctly and in a timely manner.Maintain table presentation and cleanliness throughout the guest experience.Support Captains and the wider Front-of-House team during service.Assist with opening and closing duties as required.Teamwork & OperationsWork closely with the Kitchen, Bar, Host, and Front-of-House teams to ensure seamless service.Attend daily briefings, training sessions, tastings, and team meetings.Maintain a clean, organized, and professional service environment.Follow all restaurant procedures, service standards, and operational guidelines.Support special events, private dining, activations, and pre-opening activities.Compliance & StandardsFollow all company policies and UAE health, safety, hygiene, and food safety requirements.Maintain high standards of personal grooming and professional presentation.Follow responsible beverage service procedures.Handle guest information and restaurant operations with professionalism and discretion.QUALIFICATIONS & REQUIREMENTSEducationHospitality, F&B, or related qualification is an advantage.WSET Level 2 or Level 3 certification is required.ExperienceCaptain:Minimum 3–5 years of F&B service experience, preferably in premium, upscale, or fine-dining restaurants.Previous experience as a Captain, Head Waiter, Senior Server, or equivalent position.Experience leading a service section and supporting junior team members.Strong wine and beverage knowledge.Server:Minimum 2–3 years of F&B service experience, preferably in premium, upscale, or fine-dining restaurants.Previous experience in a quality-driven restaurant environment.Strong knowledge of food and beverage service.Candidates with international or UAE premium dining experience are preferred.Required SkillsWSET Level 2 or Level 3 certification.Strong knowledge of wine and beverage service.Ability to confidently recommend wine and beverage pairings.Excellent English communication skills.Strong interpersonal and guest-engagement skills.Excellent attention to detail.Professional and polished presentation.Ability to work effectively under pressure.Strong teamwork and communication skills.Passion for food, wine, and hospitality.