Carhartt WIP Store Oslo - Supervisor (m/f/x)

Carhartt WIP is part of the WIP Trading AG. Our family-owned business group started as a licensee and European distributor of the US workwear manufacturer Carhartt in the early 1990s. Since then, it develops its own collections based on workwear originals.Carhartt Work In Progress aims to continuously progress and evolve, without ever losing sight of its origins. Over the course of the past three decades, our business has developed organically, along with its customers, the culture that surrounds the brand, and its employees who have helped shape what Carhartt WIP is today.For our upcoming store in Oslo, we are looking for you as Supervisor (m/f/x).TasksSupervise the team to achieve highest possible levels of customer service and performanceEnsure that the team is dealing with all customer queries in a timely and efficient mannerEnsure that customer service standards are adhered to and business opportunities are maximised.Awareness and supervision of the store presentation, including cleanliness, visual display and merchandisingResponsibility for holding keys to the store, opening and closing the store, completing relevant checklists and cash handlingSupervise the team to ensure adherence within the store of all company policies and procedures Maintain open communication within the store and across to other departmentsRequirementsRetail or service industry experienceExcellent communication skillsAbility to work within a teamProven selling skillsConfidenceUnderstanding of our customer base and their expectationsFluent in Norwegian and EnglishYour Location:Oslo / NorwayPlease send your documents in English.