Cash Application & AR Specialist

Position SummarySelect Transport Partners is seeking a detail-oriented Cash Application & Accounts Receivable Specialist to join our accounting team. This position is responsible for accurately applying customer payments, researching payment discrepancies, and resolving overpayments, short payments, deductions, and unapplied cash.The ideal candidate combines strong accounting and research skills with excellent customer service. This role regularly communicates with customers, agent partners, and internal teams to resolve payment issues and maintain accurate account balances.Key ResponsibilitiesApply customer payments accurately and promptly to the appropriate invoices and accounts.Research unidentified payments, unapplied cash, missing remittance details, and payment discrepancies.Investigate and resolve customer overpayments, short payments, deductions, duplicate payments, and incorrect applications.Contact customers to request remittance information and clarify payment details.Communicate professionally and provide excellent service to customers, agent partners, and internal departments.Reconcile customer accounts and ensure payments are properly reflected in the accounting system.Process account adjustments, credits, and payment reallocations in accordance with company procedures.Partner with the billing, collections, and accounts receivable teams to resolve outstanding issues.Maintain complete and accurate documentation of payment research and account activity.Identify recurring payment issues and recommend process improvements.Assist with month-end close, reporting, reconciliations, and other accounting projects as needed.QualificationsBachelor’s degree in accounting, finance, business, or a related field, or equivalent relevant experience.Previous experience in cash application, accounts receivable, accounting, or payment processing preferred.Strong understanding of basic accounting principles and account reconciliation.Excellent research, analytical, and problem-solving skills.Strong attention to detail and commitment to accuracy.Excellent written and verbal communication skills.Customer-focused approach when working with customers and agent partners.Ability to manage multiple priorities and meet deadlines in a fast-paced environment.Proficiency with Microsoft Excel and accounting or transportation management systems preferred.Compensation and Benefits$50-66,000 in base salary401KUnlimited PTOMedical, Dental, Vision, and Life Insurance Flexible work environment - hybrid or remote