Center Coordinator / Technical Training Manager

Center Coordinator / Technical Training Manager

Location: BhopalSalary: 6-9 LPAEmployment Type: Full-TimeExperience: 2–5 YearsIndustry: Education / EdTech / Technical TrainingAbout the RoleWe are looking for an energetic and responsible Center Coordinator / Technical Training Manager to manage the day-to-day operations of our training center while ensuring smooth delivery of technical training programs.The ideal candidate will be a strong people manager and coordinator who can work closely with trainers, students, academic teams, placement teams, and management to ensure an excellent learning experience.Key ResponsibilitiesCenter OperationsManage the day-to-day functioning of the training center.Ensure classes, labs, assessments, and other academic activities run smoothly.Coordinate classroom and lab schedules, trainer allocation, and batch planning.Maintain discipline, punctuality, and professional standards across the center.Handle operational issues and ensure their timely resolution.Training & Academic CoordinationCoordinate with technical trainers for smooth execution of courses and curriculum.Monitor trainer attendance, class schedules, syllabus progress, and batch performance.Track student attendance, participation, assignments, assessments, and academic progress.Ensure training delivery follows the planned curriculum and academic standards.Identify gaps in training delivery and coordinate corrective actions.Team ManagementCoordinate with trainers, counselors, placement teams, and support staff.Conduct regular reviews with trainers regarding batch progress and student feedback.Help onboard and coordinate new trainers.Maintain a positive, professional, and productive center environment.Student ManagementAct as an escalation point for student academic and operational concerns.Regularly collect and analyze student feedback.Address issues related to classes, trainers, schedules, labs, and learning experience.Ensure students receive timely communication regarding classes, assessments, events, and other activities.Reporting & Performance TrackingMaintain daily/weekly/monthly reports related to batches, attendance, trainers, and center operations.Track batch-wise academic progress and completion.Prepare MIS reports and share important updates with management.Monitor key center performance indicators and take corrective actions where required.Required SkillsStrong communication and interpersonal skillsExcellent coordination and people-management abilitiesGood understanding of technical training / IT education environmentsStrong organizational and problem-solving skillsAbility to manage multiple batches and teams simultaneouslyProficiency in MS Excel / Google Sheets / basic MIS reportingAbility to handle students, trainers, and operational escalations professionallyStrong ownership and accountabilityPreferred Technical ExposureCandidates with knowledge or exposure to areas such as:Python | Data Analytics | Data Science | Full Stack Development | AI/ML | Web Development | Cloud | Programmingwill be preferred.Note: This is primarily a center management, academic coordination, and training operations role.

Deep hands-on coding expertise is not mandatory, but a good understanding of technical education and IT courses is highly desirable.Ideal CandidateWe are looking for someone who is:Proactive and highly organizedComfortable managing people and processesStudent-focused and solution-orientedConfident in handling trainers and academic teamsGood at follow-ups and executionComfortable working in a fast-paced training environmentCapable of taking ownership rather than simply coordinating tasksKey Performance IndicatorsSmooth center operationsBatch and class schedule adherenceTrainer performance and utilizationStudent attendance and engagementStudent satisfaction and feedbackTimely syllabus completionReduction in academic/operational escalationsQuality and accuracy of MIS/reportingOverall center performance