Center Manager

Company Description Hair O Craft Hair Transplant Clinic has been a leading provider of hair transplant and hair restoration services in Kerala since 2006. Key ResponsibilitiesManage the overall operations of the clinic.Lead, motivate, and supervise the clinic team.Achieve monthly revenue, consultation, and conversion targets.Ensure exceptional patient experience and handle escalations professionally.Monitor daily appointments, treatment schedules, and patient flow.Coordinate with doctors, nursing staff, patient coordinators, HR, Accounts, and Management.Maintain clinic hygiene, inventory, and operational standards.Prepare daily, weekly, and monthly MIS reports.Monitor staff attendance, productivity, and performance.Ensure compliance with company SOPs and policies.Support recruitment, onboarding, and training of new employees.Drive business growth through local marketing initiatives and patient engagement.Ensure timely collection of payments and accurate billing.Maintain confidentiality of patient and company information.EligibilityBachelor's Degree in any discipline (MBA/Hospital Administration preferred).Minimum 2–5 years of experience as a Center Manager, Branch Manager, Clinic Manager, or Operations Manager.Experience in Healthcare, Hair Transplant, Dermatology, Aesthetic, Cosmetic, or Wellness industry is preferred.Strong leadership and team management skills.Excellent communication in English and Malayalam.Good knowledge of MS Office and reporting.Ability to work under targets and deliver business results.Preferred SkillsLeadership & Team ManagementOperations ManagementSales & Business DevelopmentCustomer Relationship ManagementProblem SolvingDecision MakingTime ManagementReporting & MISInventory ManagementConflict ResolutionShare your resume ; +91 90480 02268 , recruitment.sz@hairocraft.com