Center Support Specialist

Position: Center Support Specialist

Company: Select Physical Therapy

Location: 319 A Southbridge Street Auburn, MA 01501Schedule: Full-time, Monday-Friday (8am-5pm)The Center Support Specialist works with management teams to ensure the efficient coordination of patient services and administrative office duties of our outpatient physical therapy centers within their scope of responsibility (between 5 and 12 centers).

The Central Support Specialist also ensures the highest level of customer service is provided to patients and their families, customers, co-workers, and managers. This position will also support job training for newly hired patient service specialists, as well as updates on policies and procedures, new technology, and enhancements.Why Join Us: (benefits for full-time at 32+ hours/week)Start Strong: Our mentorship and orientation programs ensure a successful transitionRecharge & Refresh: Generous PTO to maintain a healthy work-life balanceYour Health Matters: Comprehensive medical/RX, health, vision, and dental plan offeringsInvest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protectionProvides, at a minimum, all essential functions of the patient service specialist job Assist revenue cycle manager (RCM) with training and supporting all front desk staffEnsure patient records are maintained and organized according to our company policyVerify patients' insurance eligibility and authorizations as neededSupport ongoing training of existing staffTravel to each center as neededMinimum QualificationsHigh school diploma or GED1 Year of Medical Office ExperienceInsurance Verification ExperiencePreferred QualificationsExperience supervising others