Change Manager
edari · Dubai, United Arab Emirates
Apply & track with Apply EdgeWe are currently seeking a Change Manager who will be responsible for shaping and leading the delivery of change across assigned significant initiatives. The role spans technology rollouts, process transformation and business readiness activities, including stakeholder engagement, change and communications planning, training coordination and adoption measurement. The role also contributes to the development of change plans for operating model initiatives, ensuring these are practical, integrated and aligned with the direction set by the Director.Our client based in Dubai, is one of the largest semi-governmental conglomerates in the region. This position is a contract role with an initial duration of 6 months and is renewable.
Key Responsibilities
Own the development and delivery of integrated change and communications plans for assigned significant initiatives, including stakeholder engagement, impact assessment, communications planning and execution, training coordination, adoption and reinforcement, ensuring alignment with programme governance and expectationsProactively manage change and communications risks across assigned initiatives, identifying sequencing, capacity and adoption concerns, agreeing practical mitigations with programme leads and escalating material risks where intervention or strategic alignment is requiredSupport adoption reporting across assigned programmes, including input to success metrics, value reporting and escalation of adoption riskPlan and coordinate handover between project delivery and business-as-usual for assigned initiatives, ensuring transition activities are clear, practical and aligned with programme governanceAssess change and communications resourcing needs for assigned initiatives, coordinating junior resources, short-term specialists and external vendors to deliver agreed outputs, and escalating material capacity or capability gapsLead the application and continuous improvement of change management and communications methodology, playbooks and templates across assigned initiatives, ensuring practical adoption of standards and escalating proposed material changes for endorsementPromote consistent use of agreed standards for change plans, impact assessments, stakeholder maps, communications plans and adoption measurement, aligning with the Director where standards require update or escalationIdentify practical improvements to how change and communications are planned, delivered and measured across assigned initiatives, drawing on lessons learned and external practice for reviewAct as the primary change and communications advisor for sponsors, project leadership and Functional Heads on assigned initiatives, providing clear recommendations on readiness, engagement, communications and adoption risk, and escalating strategic or highly sensitive mattersProvide evidence-based input on change readiness, communications risk, sequencing and dependencies, supporting portfolio-level advice to senior leadership and governance forumsDrive alignment where assigned plans cut across organisational boundaries, resolving working-level dependencies and seeking guidance on complex sensitivities, strategic trade-offs or enterprise-wide implicationsConstructively challenge project plans where adoption risk may be underestimated or change and communications activity appears under-resourced, agreeing escalation and remediation routesRepresent Change Management & Communications in programme working groups and governance forums for assigned initiatives, providing informed challenge, recommendations and progress updates, with alignment for steering committees and senior leadership reviewsModel strong professional standards for change and communications practice within the function, aligned to the expectations setCoordinate and coach junior resources across change and communications on assigned work, reviewing outputs and providing practical guidance on approachContribute to the development of team capability, tools and ways of working across Change & CommunicationsBuild change and communications capability across the wider community by coaching process owners and function leads, embedding practical tools and encouraging consistent change practices across assigned initiativesMaintain high editorial standards for assigned change communications, including senior stakeholder briefings, go-live communications, training invites, post-launch updates and reinforcement contentEnsure assigned project communications connect clearly to the strategic narrative and organisational goals, with alignment on enterprise-wide or operating model implicationsKnowledge, Skills & Experience:5+ years of experience working on change management or transformation initiatives within a large organization.Strong understanding of change management principles, methodologies and frameworks.Experience supporting business readiness, stakeholder engagement and adoption across transformation programmes.Experience working within a shared services or centralized services environment is an advantage.Excellent written and verbal communication skills, with the ability to develop clear and engaging content for different audiences.Ability to manage and adapt to multiple change initiatives and priorities.Strong stakeholder management skills, with the ability to quickly establish trust and accountability at different levels of an organization.Experience coaching and supporting stakeholders through organizational or process changes.Ability to quickly understand new business concepts, processes and organizational challenges.Strong coordination and execution skills, with experience supporting engagement events, communications and change activities.