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Channel Integration Manager

LanceSoft Middle East · Dubai, United Arab Emirates

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We have an exciting opportunity for a " Channel Integration Manager" with our client in Dubai. Interested candidates are encouraged to send their CV to navika.srivastava@lancesoft.comTitle : Channel Integration ManagerLocation : DubaiDuration : 6 MonthsDescription:1. Client Technical Onboarding & IntegrationLead technical onboarding for Corporate clients for all GTB payments, across:Host‑to‑Host (H2H)SWIFT (FIN / FileAct / Alliance connectivity)APIs (Payments, Statements, Balances, Collections, etc.)Understand client ERP/TMS landscapes and design optimal integration approaches.Act as the primary technical point of contact for clients during onboarding.2. Solution Design & Technical DiscussionsParticipate in pre‑implementation and solutioning discussions with clients, Sales, and Product teams.Translate business requirements into technical integration models, message formats, and connectivity patterns.Advise clients on best‑practice approaches to integration, security, and scalability.Support complex deal discussions requiring non‑standard or advanced technical solutions.3. UAT, Testing & Go‑Live SupportCoordinate and support end‑to‑end testing, including:Connectivity testingFile format & Message validationEnd‑to‑end transaction testingException and error‑handling scenariosSupport User Acceptance Testing (UAT) with client technical teams.Manage go‑live readiness, including cut‑over planning and validation.Provide hypercare support post go‑live to ensure early stability.4. Collaboration with Implementation ManagerWork in close partnership with the Implementation Manager, aligning:Technical milestones with overall implementation plansDependencies across Product, Technology, Operations, and Client teamsProactively flag risks, delays, or gaps that could impact delivery timelines.Ensure technical readiness supports agreed deal timelines and commercial commitments.5. Documentation & Knowledge ManagementPrepare and maintain technical documentation, including:Integration specificationsMessage formats and mappingsConnectivity and security guidelinesEnsure documentation is clear, reusable, and aligned to standard GTB integration models.Contribute to standardisation and reuse to reduce onboarding effort over time.6. Stakeholder & Governance EngagementCoordinate with internal teams including:Channels Product, Implementation and Digital Solutions managersGTB Cash / Trade ProductTechnology & ArchitectureOperations, Risk, and Information SecurityEnsure integrations comply with:Internal security and data standardsRegulatory and market‑specific requirementsSupport audits, reviews, and technical governance forums as required.