Channel Performance Manager

🌟 We're Hiring: Channel Performance Manager📍 Location: United Arab Emirates (Remote)🕒 Employment Type: Full-Time💼 Experience Level: Mid-Level to Senior🌐 Work Arrangement: Fully RemoteAbout UsWe are a growth-driven organization committed to maximizing business performance through data-driven channel strategies, operational excellence, and customer-focused distribution. Our distributed teams collaborate across Sales, Marketing, E-commerce, Customer Success, Finance, Supply Chain, Business Development, Data Analytics, Operations, and Executive Leadership to optimize channel performance, strengthen partner relationships, and deliver sustainable revenue growth.The RoleWe are seeking an experienced Channel Performance Manager to lead channel performance optimization, partner analytics, revenue growth initiatives, and commercial performance management. The ideal candidate will oversee channel strategy execution, performance reporting, partner engagement, KPI management, and cross-functional collaboration while ensuring sales channels consistently achieve business objectives and deliver exceptional customer experiences.Key ResponsibilitiesDevelop and implement channel performance strategies, governance frameworks, and optimization initiatives aligned with organizational objectives and commercial growth plans.Lead performance management across direct sales, distributors, resellers, retailers, e-commerce, marketplaces, strategic partners, and other sales channels, as applicable.Collaborate with Sales, Marketing, E-commerce, Finance, Supply Chain, Customer Success, Business Development, Operations, Data Analytics, and Executive Leadership to optimize channel effectiveness.Monitor channel sales performance, revenue trends, profitability, market penetration, customer acquisition, conversion rates, and partner productivity to identify improvement opportunities.Develop channel scorecards, dashboards, forecasting models, incentive programs, and performance reporting frameworks.Analyze partner performance, territory coverage, pricing effectiveness, promotional activities, inventory availability, and customer demand to drive revenue growth.Identify underperforming channels and implement corrective action plans, process improvements, and strategic growth initiatives.Partner with Sales and Marketing teams to optimize promotional campaigns, product launches, channel programs, and customer engagement initiatives.Manage channel segmentation, partner tiering, territory planning, performance benchmarking, and commercial business reviews.Support channel expansion, onboarding of new partners, contract performance evaluations, and strategic alliance initiatives.Monitor key performance indicators (KPIs) including revenue growth, channel profitability, sales target achievement, customer acquisition, conversion rates, average order value, partner satisfaction, inventory turnover, market share, and return on investment (ROI).Conduct channel audits, sales performance analyses, forecasting reviews, competitive benchmarking, risk assessments, and continuous improvement initiatives.Ensure compliance with commercial policies, channel agreements, pricing governance, competition regulations, contractual obligations, and organizational standards.Manage channel performance budgets, analytics platforms, partner incentive programs, reporting tools, external consultants, and strategic commercial initiatives.Drive digital transformation through artificial intelligence (AI)-powered sales forecasting, predictive channel analytics, partner performance intelligence, automated reporting, workflow automation, and business intelligence solutions.Utilize Salesforce, Microsoft Dynamics 365, SAP, Oracle, Microsoft 365, Power BI, Tableau, SQL, CRM platforms, ERP systems, e-commerce analytics tools, and partner relationship management solutions to optimize channel performance and generate actionable insights.Prepare executive dashboards, channel performance reports, revenue analyses, business reviews, forecasting updates, commercial recommendations, and strategic presentations for senior leadership.Lead, mentor, and develop channel analysts, commercial specialists, partner success teams, and cross-functional stakeholders while fostering a culture of accountability, innovation, collaboration, customer focus, and continuous improvement.RequirementsBachelor's degree in Business Administration, Marketing, Sales, Commerce, Finance, Economics, Supply Chain Management, or a related field.Master's degree in Business Administration (MBA), Marketing, Commercial Management, Finance, or a related discipline is highly advantageous.Professional certifications in Sales Management, Channel Management, Project Management Professional (PMP), Lean Six Sigma, Salesforce, or equivalent are preferred.Minimum 5 years of experience in channel management, sales operations, commercial performance, business analytics, account management, or related roles.At least 2 years of experience managing channel performance programs, partner networks, commercial operations, sales analytics, or cross-functional business initiatives preferred.Strong understanding of channel strategy, sales performance management, commercial analytics, forecasting, partner relationship management, pricing strategies, customer segmentation, and revenue optimization.Experience with Salesforce, Microsoft Dynamics 365, SAP, Oracle, Microsoft Office Suite, Power BI, Tableau, SQL, CRM platforms, ERP systems, e-commerce analytics platforms, and business intelligence tools.Familiarity with AI-powered sales analytics, predictive forecasting, partner intelligence platforms, digital commerce technologies, workflow automation, and advanced commercial analytics is highly advantageous.Strong leadership, communication, stakeholder management, negotiation, analytical thinking, project management, budgeting, organizational, and problem-solving skills.Ability to manage multiple channel performance initiatives while balancing commercial objectives, partner expectations, operational priorities, budgets, timelines, and organizational goals.Ability to work effectively in a remote environment with distributed sales teams, channel partners, customers, executives, vendors, and global stakeholders, with occasional travel for partner meetings, business reviews, industry events, and strategic planning sessions as required.What We OfferFully remote work arrangement with flexible collaboration across global commercial, sales, and partner management teams.Competitive compensation package with performance-based incentives.Comprehensive health and wellness benefits.Professional development and commercial leadership growth opportunities.Exposure to AI-powered commercial intelligence platforms, advanced sales analytics, digital channel technologies, and next-generation business performance solutions.Collaborative culture focused on innovation, accountability, operational excellence, customer success, and continuous improvement.Opportunity to shape business growth by optimizing channel performance, strengthening partner relationships, and delivering measurable commercial results.