Chatbot Developer

Company Description Stitch® is transforming customer engagement through AI-driven solutions tailored to each business. The platform automates customer service, personalizes marketing, and supports sales by connecting every customer touchpoint into a unified experience. Stitch® combines advanced artificial intelligence with deep industry expertise to deliver smarter, faster, and more relevant interactions. Team members contribute to a product that helps organizations enhance their customer journeys end-to-end. The company’s focus on innovation and practical impact offers a dynamic environment for technology professionals.Role Description The Chatbot Developer is a full-time, on-site role based in Heliopolis. This role is responsible for designing, developing, and maintaining AI-powered chatbots that support customer service, marketing, and sales use cases on the Stitch® platform. Day-to-day tasks include implementing conversational flows, integrating chatbots with internal systems and APIs, and optimizing performance and accuracy. The Chatbot Developer will collaborate with product managers, data scientists, and UX designers to define requirements, improve user experiences, and ensure high-quality deployments. The role also involves monitoring chatbot analytics, troubleshooting issues, and continuously enhancing models and logic based on user feedback and business goals.Qualifications Candidates should possess strong skills in Chatbot Development and Natural Language Processing (NLP).Candidates should possess solid Programming and Software Development skills.Candidates should possess foundational knowledge of Machine Learning and its application to conversational AI.Candidates should possess experience integrating APIs, working with cloud-based services, and using version control (e.g., Git).Candidates should possess the ability to translate business requirements into technical solutions and collaborate in cross-functional teams.Relevant qualifications include a bachelor’s degree in Computer Science, Software Engineering, or a related field, or equivalent practical experience.Experience with chatbot frameworks, conversational design principles, and deployment to messaging or web platforms is highly beneficial.