Chief AI Officer

ABOUT THE ROLEThis role is responsible to lead AI strategy, innovation and value creation by translating business and customer needs into scalable AI solutions. Drive the responsible development, commercialization and lifecycle management of AI capabilities to deliver sustainable growth, operational impact and customer value.KEY RESPONSIBILITIESGovernance, Ethics & Regulatory ComplianceAI Governance Framework: Establish and chair the enterprise AI Governance Committee, defining decision rights, approval workflows, risk classification, intake processes and incident response protocols.Responsible AI Lifecycle & Oversight: Embed robust Responsible AI principle ensuring fairness, transparency, privacy, safety, explainability and human-in-the-loop oversight across all deployed models (GenAI, ML, and AI Agents).Regulatory & Security Compliance: Ensure strict adherence to Malaysian data protection laws (PDPA), cybersecurity regulations and emerging global AI compliance frameworks. Oversee model auditing, red-teaming and third-party risk management.Board Alignment & Strategic ExecutionExecution of Strategic Mandates: Translate directions, strategic priorities and Board mandates from the Board of Directors and executive leadership into actionable operational plans and multi-year AI roadmaps.Portfolio & Performance Reporting: Provide regular, high-level updates to the Board and executive committees on portfolio progress, risk exposures, adoption metrics, financial return on investment (ROI) and strategic milestones.Investment & Budget Stewardship: Own the enterprise AI budget, capital allocation and business case evaluations, ensuring strategic alignment with corporate growth objectives and executive directives.Team Leadership, Talent & OperationsTeam Building & Capability Development: Build, lead and mentor a high-performing, multidisciplinary AI team, establishing clear capability frameworks, career pathways, succession plans and performance goals.Enterprise AI Literacy & Culture: Oversee change management, training and workforce enablement initiatives to drive safe AI adoption, cross-functional collaboration and AI literacy across all departments.Vendor & Ecosystem Management: Lead build-vs-buy decisions, manage strategic vendor and university alliances and negotiate commercial/IP terms while avoiding vendor lock-in.Strategy, Delivery & Business ValueUse-Case Prioritization: Build and manage a strategic portfolio of high-impact AI use cases, applying criteria for business fit, technical feasibility, data readiness and ROI.Business Transformation & Process Optimization: Partner with business unit leaders to redesign key operational processes, scale successful AI pilots and drive measurable customer and revenue outcomes.Cross-Functional Collaboration: Partner with technology, data, product and legal leaders to establish unified enterprise architecture principles, reusable platform standards and secure data pipelines.Other ResponsibilitiesPerform any other duties and responsibilities assigned by the Management from time to time.QUALIFICATIONSMinimum Bachelor’s Degree in Artificial Intelligence, Computer Science, Data Science, Software Engineering, Information Technology or a related field.A relevant Master’s Degree or postgraduate qualification is added advantage.At least 15 years of progressive experience across technology, data, analytics, digital products or artificial intelligence, including at least 5 years in a senior leadership role.Demonstrated experience defining and executing an enterprise AI, data or digital transformation strategy and moving AI solutions from concept and pilot into secure, scalable production.Strong working knowledge of machine learning, generative AI, large language models, AI agents, data architecture, cloud platforms, MLOps, system integration, cybersecurity and model lifecycle management.Proven ability to establish AI governance, manage model and data risks, and apply responsible AI, privacy, security, compliance and assurance practices.Experience prioritising AI use cases, developing investment cases, managing budgets and vendors, and measuring adoption, value, ROI and operational outcomes.Experience building multidisciplinary teams and influencing Boards, executive leadership, regulators, customers, partners and technical stakeholders.Experience in technology product development, consulting, pre-sales, tenders, strategic partnerships or commercialisation of AI solutions is an added advantage.WHY JOIN USComprehensive medical and benefits for your family, ensuring your well-being is our top priority.Rest easy with our insurance coverage, providing you with security and assurance.Stay energized with meal credit in our inhouse cafe, keeping you fueled throughout the day.An in-house futsal court and badminton court for post-work workouts.A variety of fun-filled events and gatherings to unwind.Achieve a healthy work-life balance, ensuring you thrive both in and out of the office.