Chief Business Support Officer (UAE Nationals)

Chief Business Support Officer (CBSO)Position SummaryThe Chief Business Support Officer (CBSO) is responsible for leading and integrating all corporate support functions to enable business growth, operational efficiency, and organizational excellence.This role oversees Human Resources, Information Technology, Business Excellence, ensuring these functions operate strategically and efficiently to support business operations and expansion plans.This role serves as a key member of the executive leadership team and drives, process improvement, service quality, and people capability across the organization.Key Responsibilities1. Strategic LeadershipDevelop and implement support function strategies aligned with overall business goalsPartner with the CEO and leadership team on organizational priorities, growth initiatives, and transformation programsBuild a high-performance culture focused on accountability, service excellence, and continuous improvement2. Human ResourcesLead talent acquisition, workforce planning, performance management, compensation, employee engagement, and succession planningEnsure HR policies, compliance, and employee relations are managed effectivelyStrengthen leadership capability and organizational development3. Information TechnologyOversee IT infrastructure, cybersecurity, ERP systems, digital tools, and technology roadmapEnsure technology supports operational efficiency, customer service, and data-driven decision-makingDrive digital transformation initiatives4. Business ExcellenceLead process improvement, quality management, KPI governance, and operational excellence initiativesImplement best practices, policies, and controls across functionsMonitor organizational performance and recommend improvementsQualifications & ExperienceBachelor’s degree in Business Administration, Management, HR, Engineering, or a related field; MBA preferred20+ years of progressive leadership experience with exposure to multiple support functionsExperience in real estate, property development, construction, or asset management preferredStrong commercial understanding and operational leadership capabilityKey CompetenciesStrategic thinkingLeadership and people managementChange managementProcess improvementFinancial and commercial acumenStakeholder managementGovernance and compliance orientationStrong communication and decision-making skills