| CHIEF HUMAN RESOURCES OFFICER (HR HEAD)

Lead Global People & Culture at Tress Lounge With over 23 years of industry dominance, 70+ premium salons, and an aggressive international expansion strategy into the North American market, Tress Lounge is entering its most critical growth phase to date.We are not just looking for an HR manager; we are seeking a strategic HR Head to build a world-class, system-oriented people function from the ground up. If you believe that a company can only scale as high as its foundational operations allow, this role is for you.Position: Head – Human Resources

Location: Chandigarh, India (with international travel)Experience: 10+ years in progressive HR leadershipTHE MISSIONYour primary objective is to act as the operational catalyst for our global workforce.

We operate on a philosophy of leader-led growth: we hire exceptional leaders to help us hire more leaders. You will be responsible for architecting the automated workflows, scalable frameworks, and leadership pipelines required to run a multi-national salon empire seamlessly.KEY RESPONSIBILITIES Global HR Architecture & Strategy● Design and execute a system-oriented global HR strategy that aligns with international expansion targets (specifically Canada and the USA).● Build robust, automated HR workflows and performance management systems that operate efficiently without legacy corporate bloat.● Establish global people standards while navigating and ensuring strict compliance with local employment laws across diverse geographies.Talent Acquisition & FOFO Operations● Execute a "leader-first" talent acquisition strategy, securing top-tier talent for corporate, leadership, and operational roles.● Standardize HR operations, workforce deployment, and service excellence across all corporate and FOFO (Franchise Owned, Franchise Operated) locations.● Build aggressive talent pipelines to support the rapid rollout of new salon launches locally or internationally.● Willing to go the extra mile to find the right talent.Culture, Training & Organizational Development● Design comprehensive learning and development programs for salon professionals, ensuring the Tress Lounge premium standard is identical in Chandigarh, Toronto, or New York.● Establish clear succession planning and career progression frameworks to retain top talent in a high-turnover industry.● Foster a high-performance, deeply accountable, and inclusive work culture that prioritizes strategic planning over reactive urgency.WHAT WE'RE LOOKING FOR ● 10+ years of progressive HR experience, with a proven track record in a senior leadership or CHRO capacity.● Operational Depth: You can design macro-level global strategies but are entirely willing to get your hands dirty building the initial frameworks and systems yourself to demonstrate the standard to your team.● Scale Experience: Deep expertise in managing HR functions across multiple geographies, particularly within franchise, retail, hospitality, or premium service industries.● Global Exposure: Prior experience structuring international HR mobility and compliance (specifically US/Canada) is a massive advantage.● Tech-Forward: A strong understanding of modern HR technology, automated workflows, and data-driven people analytics.