Chief Motor Claims Specialist

Who Are we?Al Etihad Cooperative Insurance Company is a public joint-stock company established in the Kingdom of Saudi Arabia under a decision from the Council of Ministers and a royal decree as a cooperative insurance company. The company’s paid-up capital is 500 million Saudi Riyals. The company is an extension of United Insurance Company, which was founded in the Kingdom of Bahrain in 1983 as a foreign company to conduct insurance operations in Saudi Arabia. In 2008, the company was listed for public subscription and was registered in the Saudi Stock Exchange (Tadawul) under the symbol 8170.The company is subject to the supervision and regulation of the Saudi Insurance Authority and is licensed to operate in all types of insurance, including general insurance, medical insurance, motor insurance, and protection & savings insurance.The company’s experience and commitment to serving its customers have made United one of the pioneers in the insurance industry in the Kingdom. The company also has a wide network of offices and regional outlets to ensure proximity to its customers across the Kingdom. Additionally, the company has a dedicated team that strives to deliver the highest level of service to its clients.Qualifications and Requirements:Field of Study: Business Administration, Insurance, or Banking and Insurance.Educational Qualification: High School Diploma, Diploma, or Bachelor's Degree.Required Experience: 4-7 Years.

Key Responsibilities

Review and verify motor claims documentation thoroughly, ensuring all required information and supporting documents are complete and accurate to validate accidents and settle claims efficiently and effectively. Make decisions regarding repair authorizations, total loss cases, and claim rejection letters when necessary, ensuring compliance with delegated authority limits, company policies, and established standards.Respond to customer complaints and inquiries promptly and professionally, providing appropriate support and solutions while ensuring responses are delivered within the specified timeframes.Ensure all motor claims are processed within regulatory timelines, including claim registration, requests for missing documents, claim rejections, issuance of repair authorizations, and total loss notification letters.Perform any other job-related duties assigned by the direct supervisor within the scope of the position.