Chief Operating Officer

Company OverviewFor over 20 years, TN HomeBuyers has been Nashville’s trusted real estate investment company, helping homeowners sell their houses the easy way — with no stress, no delays, and no surprises. Whether someone needs to sell quickly or simply wants a hassle-free process, we deliver clear, reliable solutions backed by our “Sell Your House the Easy Way” guarantee.Our mission is to provide honest solutions for homeowners while strengthening the communities we serve. We believe meaningful work comes from solving real problems for real people, and we hold ourselves to a high standard of service, follow-through, and results.Our team operates under five core values: Team First, Responsibility, Stewardship, Trustworthiness, and Loyalty. These principles guide how we work, how we serve our customers, and how we hold ourselves accountable to the commitments we make every day.At TN HomeBuyers, we believe great outcomes come from people who take ownership, support their team, and consistently deliver on what they promise.Position OverviewThe Chief Operating Officer is responsible for translating company vision into disciplined execution across the organization.This role oversees day-to-day operations, departmental performance, leadership accountability, operating systems, scorecards, and cross-functional execution. The COO ensures the right people, processes, reporting, and standards are in place so the company can grow profitably and sustainably.This is not a passive executive seat. The right person is a hands-on operator who can identify performance gaps, create structure, hold leaders accountable, and drive execution across multiple departments.The COO reports directly to the Owner and serves as a key member of the senior leadership team.Duties Include, But Are Not Limited ToPartner with the CEO to translate company vision into clear operational goals, priorities, scorecards, and execution plansLead company-wide operating cadence, including departmental accountability, performance tracking, and leadership follow-throughOversee operational performance across departments to ensure workflows, systems, and processes support profitable growthReview departmental scorecards, identify performance gaps, and drive corrective action when results fall below standardBuild and improve scalable systems, processes, reporting structures, and accountability rhythms across the organizationSupport leadership team members in creating clear goals, priorities, training expectations, and performance standards for their departmentsAnalyze operational data, financial performance, and budget trends to guide business decisions and improve company outcomesEnsure recruiting, onboarding, training, performance management, and retention systems support long-term organizational healthMaintain strong relationships with key vendors, partners, and internal stakeholders to support execution and business continuityReinforce company standards, policies, core values, and operating expectations across the organizationIdeal Candidate Experience And Skill-setsProven experience leading operations, departments, teams, or business units with measurable performance accountabilityStrong ability to turn vision and strategy into clear plans, priorities, systems, and execution rhythmsExperience managing leaders, improving processes, and holding teams accountable to KPIs and business outcomesStrong financial and operational acumen with ability to interpret scorecards, budgets, trends, and performance dataExperience building scalable operating systems, reporting structures, and cross-departmental workflowsAbility to identify problems quickly, make sound decisions, and drive corrective action without waiting for directionStrong leadership presence with the ability to coach, challenge, and support department leadersHigh ownership, strong follow-through, and ability to operate with minimal oversightExperience in real estate investing, construction, sales, finance, or property-related operations is beneficial but not requiredStrong alignment with a performance-driven culture built around accountability, stewardship, and resultsWhat do I get?Competitive starting salary with bonus opportunitiesMedical, dental, and vision insurancePaid holidays and vacationRetirement plan with a company contribution matchImportantWe kindly ask that all interested candidates submit an application prior to contacting us directly. This role follows a structured and intentional hiring process, and applications must be on file for consideration. All applications are reviewed in the order they are received, so please allow our team adequate time to review your resume before following up via email or phone. If you have any time-sensitive questions or need additional clarity, you’re welcome to reach out using the contact information below:📞 615-747-2289📧 Bailey@615house.comPay Range: $175,000 USD - $200,000 USD