Chief Operating Officer
Leela Pets · Dubai, United Arab Emirates
Apply & track with Apply EdgeChief Operating Officer (COO) - Prestige Dog Wellness Brand Build the World’s Most meaningful Billion-Dollar Pet Care Empire Position Overview Employment Type: Full-Time
Think innovation meets storytelling. Science meets soul. Premium meets purpose. We’re searching for an exceptional COO - a visionary operator who doesn’t just understand dogs, but gets them. Someone who can transform a founder’s vision into a commercial reality while maintaining the heart and craft that makes us special. If you’ve dreamed of building something legendary in the pet space, this is your moment. Who You Are The Operator Who Gets It All: You understand that dog wellness isn’t just supplements - it’s about enhancing the human-animal bondYou can smell a great brand story from a mile away and know how to scale it without losing its soulYou’ve built operations that grow fast but feel premium at every touchpoint Your Background: 10-15 years of progressive leadership in pet care operations, specifically in: Dog wellness & supplementsPremium pet grooming & servicesLuxury consumer goods scalingDeep expertise in the American pet market (bonus points for India, Asia experience)Proven track record of taking brands from startup to scaleYou’ve launched products, built teams, optimized operations, and made magic happen What Makes You Different You’re not just an operator - you’re a builder, innovator, and storyteller who: ✨ Understands Innovation: You stay ahead of wellness trends, ingredient science, and what modern pet parents actually want🎯 Masters Storytelling: You know luxury isn’t just packaging - it’s the entire experience, from discovery to delivery📈 Knows How to Scale: You’ve taken operations from scrappy to sophisticated without breaking what makes a brand special🌍 Thinks Globally: You can navigate Dubai, Delhi, and Denver with equal ease💡 Moves Fast: Startup chaos doesn’t scare you - it energizes you Your Mission 1. Operational Mastery & Strategic Execution Own the day-to-day heartbeat of the business across all functionsTransform founder vision into executable operational roadmapsBuild systems that scale from boutique to global without losing premium positioningDrive continuous improvement while maintaining our luxury brand standards 2. Build & Lead a World-Class Team Recruit, develop, and inspire a high-performance cross-functional teamCreate a culture where innovation, craft, and dog obsession thriveImplement performance systems that drive excellence and accountabilityMentor future leaders who will grow with the business 3. Financial Excellence & Risk Management Develop and manage operational budgets that fuel growth efficientlyIdentify and mitigate risks while maintaining our premium positioningPartner with finance to deliver forecasts, reports, and insights to stakeholdersEnsure every dollar spent enhances our brand and customer experience 4. Cross-Functional Leadership & Partnership Be the operational glue connecting product, marketing, supply chain, and customer experienceManage strategic partnerships with suppliers, manufacturers, and distributorsEnsure every touchpoint reflects our commitment to luxury dog wellnessKeep the customer (and their dog) at the center of every decision 5. Scale the Vision Lead market expansion strategies across channels and geographiesDrive product innovation that advances dog wellness and delights customersBuild retail and e-commerce operations that feel premium and personalPosition the brand for scale while maintaining boutique quality What You Bring Must-Haves: ✅ 10-15 years in pet care operations (dog wellness/supplements/grooming)✅ Deep knowledge of the American pet market + ability to navigate international markets✅ Proven success scaling consumer brands from early stage to significant revenue✅ Strong financial acumen and operational excellence mindset✅ Exceptional leadership and team-building abilities✅ Bachelor’s degree in Business, Operations, or related field (MBA preferred) Bonus Points: 🌟 Experience in India, Asia, and/or Middle East markets🌟 Background in luxury or premium consumer goods🌟 Track record in D2C and omnichannel retail🌟 Deep network in pet care, wellness, or premium lifestyle spaces🌟 You’re a dog person (obviously) Why Join Us? 🚀 Ground floor opportunity to build a billion-dollar brand from scratch💎 Equity stake in a high-growth luxury pet wellness company🌍 Global impact with potential relocation to Dubai, one of the world’s most dynamic cities🐕 Purpose-driven mission improving the lives of dogs and their humans⚡ Founder-backed autonomy to build and execute your vision🎯 Work with the best ingredients, partners, and talent in the industry Ready to Build Something Legendary? If you’re the rare operator who combines strategic brilliance, operational excellence, and genuine passion for dog wellness, we want to hear from you. Apply with: Your resume/CVA brief note (2-3 paragraphs) on your vision for scaling a luxury dog wellness brandWhy you’re the COO who can help us build a pet care empire