Chief Operating Officer

Chief Operating Officer (COO)New York City | Hybrid (2 days onsite) | Series A | AI-Powered FinTechBuild. Scale. Lead.An ambitious, recently Series A-funded FinTech is entering its next major phase of growth, and we're looking for an exceptional Chief Operating Officer to help lead the journey.Operating at the intersection of Artificial Intelligence, Financial Technology and Corporate Lending, the business is developing an innovative AI-powered platform designed to transform how lending decisions are made and delivered.With fresh investment secured, a compelling product and significant growth ambitions, the foundations are in place. Now comes the exciting part: scaling the business.This is a genuine opportunity to join the executive leadership team at a pivotal stage, working closely with the CEO to turn an ambitious vision into a high-performing, scalable organisation.The OpportunityAs COO, you'll be the operational driving force behind the company's next chapter, building the people, processes, infrastructure and commercial capabilities required to support rapid growth.Your key responsibilities will include:Growth & Scale: Partner with the CEO to develop and execute the company's growth strategy, translating ambitious business objectives into measurable results.Operational Leadership: Build and optimise the operating model, systems and processes needed to scale efficiently.Commercial Execution: Work across sales, partnerships, product and customer success to accelerate revenue growth and improve customer experience.People & Leadership: Build, mentor and develop high-performing teams, establishing the leadership structure and culture needed for the next stage.Financial & Strategic Planning: Own operational budgets, performance metrics, resource allocation and strategic business planning.Technology & Product Delivery: Partner closely with technical and product leadership to ensure commercial priorities and product execution are aligned.Governance & Risk: Establish appropriate operational controls, risk management and governance frameworks for a growing FinTech.Investor & Board Engagement: Support the CEO with board reporting, investor communications, fundraising readiness and strategic milestones.What We're Looking ForWe're particularly interested in speaking with proven operators who have experienced the challenges and opportunities of scaling high-growth technology businesses.Essential experience:Significant senior operational leadership experience within a high-growth Technology or FinTech business.A demonstrable track record of scaling organisations, ideally within a venture-backed, Series A to Series C environment.Strong commercial instincts combined with the ability to deliver operational excellence.Experience building teams, developing leadership capability and implementing scalable operating structures.Financial acumen, strategic thinking and confidence engaging with founders, investors and executive stakeholders.A genuinely hands-on approach, with the ability to operate strategically while remaining close to execution.Experience within AI, lending technology, credit infrastructure, financial services or B2B SaaS would be highly advantageous.Why Join?This isn't a role focused on maintaining an established operation. It's about building what comes next.You'll have the opportunity to:Join a newly funded business at a defining stage of its development.Work directly with the CEO and play a central role in shaping company strategy.Influence the growth of an innovative AI-powered financial technology product.Build and develop the operational foundations of a business with significant scaling ambitions.Take on a high-impact executive position with genuine ownership, autonomy and influence.

Location: New York City, hybrid working with 2 days per week onsite.If you've helped build and scale a successful technology business and are excited by the prospect of doing it again, we'd love to hear from you.Apply now or reach out to Northreach for a confidential conversation.