Chief Operating Officer (COO)

About SIGN SIGN is the first Saudi communications company dedicated to the cultural sector. We believe that the true power of any message lies in its authenticity. Deeply rooted in our heritage, we create open spaces for genuine dialogue that inspire action and foster lasting connections. With a contemporary perspective, we reimagine cultural heritage—crafting visual identities and communication experiences that honor tradition while embracing innovation. At SIGN, we shape identities, tell stories, and build meaningful cultural connections that leave a lasting impression today and for generations to come.Role Overview We are looking for a strategic and results-driven Chief Operating Officer (COO) to lead SIGN's overall operations and drive operational excellence across our Delivery Teams.The ideal candidate is a dynamic operational leader with extensive experience in agency operations, cross-functional leadership, and business optimization. They have a proven track record of building high-performing delivery teams, streamlining processes, enhancing operational efficiency, and driving sustainable business growth while ensuring exceptional client service and project delivery.Key Responsibilities   Lead SIGN's day-to-day operations, ensuring operational excellence across all business functions.  Oversee SIGN's Delivery Teams, ensuring alignment with SIGN's strategic objectives and business priorities.   Drive operational profitability by optimizing resource utilization, project delivery, and overall operational performance.  Lead capacity planning and ensure the effective allocation of people and resources across projects to maximize efficiency and productivity.  Foster collaboration across SIGN's Delivery Teams to ensure the seamless execution of campaigns and client projects while maintaining the highest standards of quality.  Develop, implement, and continuously optimize operational processes, workflows, and governance frameworks to enhance efficiency, scalability, and organizational performance.  Monitor operational performance through KPIs, analyze business performance, and implement continuous improvement initiatives to achieve operational and financial goals.  Partner with the CEO to execute SIGN's strategic initiatives, manage operational risks, and drive sustainable business growth.RequirementsBachelor’s degree in Business Administration, Marketing, or a related field. )An MBA or other relevant postgraduate qualification is a plus(.10+ years of relevant professional experience, including at least 5 years in a senior operational leadership role.Proven experience leading operations within a marketing, communications, creative, or advertising agency is highly preferred.Strong understanding of agency operations, project delivery, resource planning, financial management, and business performance.Fluency in Arabic and English.What We're Looking ForStrong leadership and organizational management skills.Strong client-centric mindset with the ability to build long-term strategic relationships. Excellent decision-making and problem-solving abilities.Proven ability to lead cross-functional teams and drive operational excellence. Strong business acumen with a focus on performance, efficiency, and continuous improvement.  Ability to thrive in a fast-paced, dynamic environment while managing multiple priorities.  Passion for building high-performing teams and driving sustainable business growth.What We OfferOpportunity to work with high-profile government and cultural projects.Dynamic and collaborative work environment.Competitive compensation package.