Chief System Analyst - IT Solutions Design and Development

Job PurposeEnsure reliability, scalability, and compliance of RTA’s business applications and integration platforms by leading change governance, analyzing system dependencies, and validating solution performance. Drive improvement initiatives that enhance availability, interoperability, and alignment with enterprise architecture and digital-strategy objectives.Roles And ResponsibilitiesStrategyDevelop and validate implementation and integration frameworks for information-systems projects, ensuring alignment with RTA’s digital strategy, enterprise standards, and performance objectives.Define analytical approaches and methodologies for system-impact assessment, change evaluation, and dependency management across applications.Recommend standardization and optimization strategies that enhance interoperability, reduce redundancy, and strengthen platform governance.Contribute insights and risk assessments to business cases and automation initiatives, ensuring feasibility, traceability, and alignment with enterprise priorities.OperationsOversee the analysis and execution of change requests, enhancements, and system fixes, ensuring technical soundness, compliance, and service continuity.Review impact analyses, integration models, and system specifications prepared by analysts and vendors to ensure consistency with approved policies and procedures.Monitor production systems and integrations, identifying potential risks, performance gaps, and inter-dependency issues across applications.Coordinate with developers, vendors, and internal stakeholders to ensure accurate configuration, testing, and deployment of approved system changes.Validate system documentation, repository updates, and version records to maintain accurate configuration and traceability.Product/Process ImprovementAnalyze system performance trends, service metrics, and change outcomes to identify opportunities for improvement and preventive action.Recommend process and configuration enhancements that improve efficiency, maintainability, and compliance with architectural standards.Lead post-implementation reviews and lessons-learned exercises to strengthen future system-delivery practices.Contribute to updating procedures, templates, and validation criteria to enhance change governance and reporting quality.Job Qualifications & RequirementsEducation –Bachelor's degree/master’s degree in IT/computer scienceExperience – 6+ Years in case of master’s degree (8+ years in case of bachelor’s degree)