Chief Technology Officer

KRAs1. IT Strategy & LeadershipDefine and execute a global IT strategy and roadmap aligned with organizational growth and expansion plans.Partner with senior leadership to position technology as a strategic business driver.Establish strong IT governance, policies, and operating frameworks across regions.Lead IT budgeting, cost optimization, and ROI-driven investment decisions.Build and manage a high-performing, globally distributed IT organization.GLOBAL EXPOSURE – Proven experience developing and executing IT strategy across multiple countries/geographies is mandatory, with the ability to operate effectively across diverse business, regulatory, and cultural environments.2. Bid & Tender Management – Government / Government MinistryLead end-to-end bid and tender management for technology-led opportunities with government departments, ministries, public-sector organizations, and other institutional clients.Own the bid lifecycle from opportunity qualification, RFP/RFQ/RFI analysis, solutioning, technical and commercial coordination, compliance documentation, pricing inputs, and submission through clarification, negotiation, and award stages.Work closely with business, finance, legal, solution architects, delivery, cybersecurity, and procurement teams to build competitive, compliant, and commercially viable proposals.Develop and review technical proposals, statements of work, solution architectures, implementation approaches, service levels, risk assumptions, and governance models.Ensure adherence to government procurement requirements, tender conditions, eligibility criteria, security standards, data-protection obligations, and contractual commitments.GLOBAL EXPOSURE – Mandatory experience handling bids/tenders or institutional engagements across multiple geographies, preferably involving international government, ministry or public-sector stakeholders and differing procurement/regulatory frameworks.3. Vendor & Stakeholder ManagementManage relationships with global technology vendors, system integrator, strategic partners, and service providers.Negotiate and oversee large-scale contracts, SLAs, commercial terms, performance metrics, renewals, and service governance.Collaborate with cross-functional leaders to deliver business-aligned technology solutions.Drive stakeholder alignment across operations, compliance, and customer experience teams.4. Merger & Acquisition (M&A) / Technology IntegrationProvide technology leadership and due diligence support for mergers, acquisitions, strategic investments, joint ventures, and business integrations.Assess target organizations’ IT architecture, applications, infrastructure, cybersecurity posture, data landscape, technology contracts, licenses, vendors, and technical debt.Identify technology synergies, integration risks, cost opportunities, duplication, and transformation priorities and translate findings into actionable integration plans.Develop and execute post-merger technology integration roadmaps covering applications, infrastructure, data, identity/access, cybersecurity, cloud platforms, governance, and operating models.Partner with executive leadership, finance, legal, HR, business teams, and external advisors to ensure technology integration supports the broader deal thesis and business objectives.GLOBAL EXPOSURE – Mandatory experience supporting or leading M&A/integration initiatives involving businesses, teams, systems, or stakeholders across multiple countries/geographies.5. Digital Transformation & AI IntegrationDrive enterprise-wide digital transformation initiatives across operations and customer interfaces.Lead adoption of AI/ML technologies, including intelligent document processing, fraud detection systems, predictive analytics, conversational AI, and automation.Develop scalable data platforms, analytics capabilities, and decision intelligence systems.Embed automation and digital-first workflows across business processes.GLOBAL EXPOSURE – Experience leading transformation and AI/digital programs across international markets is essential, including coordination with global stakeholders and technology teams.6. Global IT Infrastructure & Systems ManagementOversee end-to-end IT infrastructure, enterprise systems, and application landscape across all global locations.Lead cloud transformation initiatives (AWS, Azure, GCP) and hybrid architectures.Ensure high availability, scalability, and resilience of mission-critical systems.Drive modernization through micro-services architecture, APIs, and platform engineering.Manage global IT operations supporting high-volume, transaction-heavy environments.7. Cybersecurity, Risk & ComplianceDevelop and implement a robust cybersecurity strategy and governance framework.Ensure compliance with global data protection regulations (GDPR, etc.) and government specific security requirements.Lead risk management, security operations, and incident response mechanisms.Establish and maintain business continuity and disaster recovery frameworks.Conduct regular security audits, vulnerability assessments, and compliance reviews.GLOBAL EXPOSURE – Mandatory experience managing cybersecurity, risk, compliance, or technology governance across multiple geographies, with an understanding of differing regulatory and data-protection environments.8. Innovation & Emerging TechnologiesIdentify and implement emerging technologies such as Artificial Intelligence / Generative AI, Robotic Process Automation (RPA), and Blockchain (where applicable).Establish innovation frameworks and Centres of Excellence (CoEs).Foster a culture of continuous innovation, experimentation, and agility.GLOBAL EXPOSURE – Demonstrated ability to evaluate and scale emerging technologies in international/global operating environments is preferred.9. Team Leadership & Capability BuildingLead and mentor multicultural IT teams across geographies.Build strong leadership pipelines (CTO/VP/Director levels).Drive capability development in AI, cloud, cybersecurity, and data engineering.Promote a culture of accountability, collaboration, and high performance.Required QualificationsEducational BackgroundEngineering Graduate (B.Tech. / BE) – Mandatory.Master’s degree (MBA / PGDM / M.Tech) – Preferred.Professional Experience20+ years of progressive experience in IT leadership roles.8+ years in senior leadership roles (CIO / CTO / Head IT).Experience within listed Indian companies / large enterprises / global services organizations.Proven track record of managing global IT operations across multiple geographies.Experience in regulated industries or government-linked environments is highly desirable.GLOBAL EXPOSURE – Mandatory: substantial international experience leading technology functions, programs, bid and tender management, stakeholders, teams, vendors, or operations across multiple countries/geographies.