Chief Technology Officer

We are looking for a Chief Technology Officer (CTO) who can lead this ecosystem technically, operationally, and organizationally.SummaryThe CTO will be responsible for Barsam’s overall technology strategy, engineering organization, technical architecture, infrastructure, security, scalability, and operational reliability.This is not primarily a hands-on programming position.We are looking for someone with strong engineering judgment, leadership maturity, systems thinking, operational experience, and the ability to remain structured and effective under pressure.The right candidate should have experienced real production environments, major launches, system failures, traffic spikes, critical incidents, scaling challenges, and the organizational pressure that comes with operating technology products at scale.---### Key ResponsibilitiesDefine and lead Barsam’s overall technology and engineering strategy.Build, structure, and manage the engineering and technical teams.Establish clear technical ownership, roles, standards, and accountability.Oversee architecture across multiple Barsam products and shared services.Ensure reliability, scalability, performance, observability, and security across production systems.Lead incident response during outages, failures, security events, and critical production issues.Establish engineering processes for development, testing, deployment, code review, documentation, monitoring, and incident management.Define shared infrastructure across authentication, payments, notifications, analytics, APIs, data, security, and cloud services.Evaluate technical risks and translate them into clear business implications.Work closely with Product, Design, Business, Operations, and Executive teams.Recruit, evaluate, mentor, and develop technical talent.Reduce technical dependency on individual developers and create resilient teams and systems.Introduce AI-assisted engineering practices while maintaining strong technical verification and governance.Own technology continuity, backup, disaster recovery, access control, and production governance.Support the technical preparation and execution of major product launches and high-traffic events.---### CompetenciesStrong engineering leadership and people-management capability.Proven ability to lead technical teams under pressure.Strong systems thinking and architectural judgment.High emotional stability and stress-control capability.Strong ownership and accountability.Excellent crisis and incident-management skills.Ability to make clear decisions with incomplete information.Strong communication across Business, Product, and Engineering.Ability to explain complex technical problems in simple business terms.Strong understanding of scalable software architecture, cloud infrastructure, DevOps, databases, APIs, security, monitoring, and distributed systems.Ability to evaluate specialists without needing to personally be the deepest expert in every technical domain.Low-ego, evidence-based decision-making.Strong security, privacy, and operational-risk mindset.---### Preferred BackgroundExperience in one or more of the following environments is highly valuable:High-traffic digital platformsTransactional systemsTicketing and event platformsFinTech and payment systemsHealth technologySaaSMarketplacesTelecommunicationsEnterprise systemsConsumer digital productsLarge-scale cloud platformsCandidates with direct experience handling production outages, major traffic spikes, infrastructure failures, migrations, security incidents, critical deployments, and large-scale launches will be strongly preferred.---### LanguageEnglish — RequiredKurdish — Strongly preferredArabic — Advantage---### Experience8+ years of relevant technology and engineering experience.Significant experience in production environments.Previous experience as a CTO, Head of Engineering, Engineering Manager, Technical Director, Principal Engineer, or equivalent senior technology leadership position.Demonstrated experience managing engineering teams and technical operations.Proven exposure to scaling, production incidents, and mission-critical systems.Relevant operational maturity and leadership experience will be considered more important than job title alone.---### EducationBachelor’s degree in Computer Science, Software Engineering, Information Technology, Computer Engineering, or a related field.Equivalent professional experience with a strong track record in engineering leadership and production systems may also be considered.---### What We Are Looking ForWe are not looking for a “hero developer.”We are looking for a technology leader who can build teams, systems, structures, and processes that do not depend on heroes.The ideal CTO remains calm when systems fail, understands the impact, identifies ownership, establishes priorities, leads recovery, communicates clearly, and ensures the same failure is less likely to happen again.