Claims Assistant / Billing Assistant / Insurance Assistant

We're Hiring: Claims Assistant / Billing Assistant / Insurance AssistantLocation: United Arab Emirates (Remote)Employment Type: Part-TimeExperience Level: Mid-Level to SeniorWork Arrangement: Fully RemoteAbout UsWe are a globally focused organization supporting businesses through claims administration, billing coordination, insurance documentation, and financial record management. Our teams help organize claims information, review supporting documents, maintain accurate records, coordinate billing activities, and support efficient insurance-related workflows. We value reliable professionals who are detail-oriented, organized, and comfortable handling confidential information.The RoleWe are seeking a proactive Claims Assistant / Billing Assistant / Insurance Assistant to support claims administration, billing coordination, insurance documentation, and record management. You will assist with reviewing claims and billing information, organizing supporting documents, maintaining accurate records, tracking claim status, and coordinating routine requirements with relevant stakeholders.This part-time, fully remote opportunity offers flexible working hours and exposure to claims processing, billing administration, insurance documentation, payment records, and digital business systems.Key ResponsibilitiesAssist with day-to-day claims, billing, and insurance administration activities.Receive, organize, review, and maintain claims, invoices, billing records, insurance documents, and supporting information.Verify customer, policy, claim, invoice, payment, service, and transaction information for accuracy.Assist with processing and tracking claims, billing requests, reimbursements, adjustments, and related administrative activities.Maintain accurate claims registers, billing records, policy information, payment trackers, case files, and internal databases.Monitor claim status, billing status, pending documentation, approvals, payments, and outstanding requirements.Coordinate with insurers, brokers, providers, finance teams, suppliers, and internal departments regarding routine documentation and processing requirements.Assist with collecting and organizing supporting documents required for claims, billing, reimbursements, and insurance administration.Update claims management systems, billing platforms, CRM systems, spreadsheets, databases, and internal trackers.Assist with reviewing invoices, receipts, payment records, claim amounts, dates, policy details, and supporting documentation.Maintain organized digital files containing claims forms, invoices, receipts, policy documents, correspondence, payment records, and supporting files.Assist with claim submissions, document requests, status updates, amendments, corrections, and routine follow-up activities.Monitor outstanding claims, unpaid invoices, missing documents, pending approvals, and unresolved administrative items.Prepare claims summaries, billing reports, payment trackers, outstanding-item lists, and routine management updates.Assist with reconciling billing information, claim records, payments, reimbursements, and account information where required.Conduct basic research and verification of policy, claim, billing, provider, and transaction information.Assist with identifying discrepancies, missing information, duplicate records, incorrect amounts, or inconsistent documentation.Handle confidential insurance, claims, billing, and financial information professionally and responsibly.Support improvements to claims administration, billing accuracy, document organization, record management, and workflow efficiency.RequirementsBachelor's degree or equivalent qualification in Business Administration, Finance, Accounting, Insurance, Commerce, or a related field is preferred.Minimum of 3+ years of professional experience in claims administration, billing, insurance administration, finance administration, or a related function is preferred.Understanding of basic claims processing, billing administration, insurance documentation, payment records, and administrative workflows.Familiarity with claims management systems, billing software, insurance platforms, CRM systems, Excel, Google Sheets, databases, and digital collaboration tools.Excellent attention to detail when handling claim information, policy details, invoices, amounts, dates, payments, and supporting documents.Good numerical and analytical skills with the ability to review billing and claims information and identify discrepancies.Strong organizational and time-management skills with the ability to manage multiple cases, documents, requests, and deadlines.Strong written and verbal communication skills with effective coordination and follow-up abilities.Good data-entry and documentation skills with a high level of accuracy.Good research and problem-solving skills with the ability to verify information and resolve routine administrative discrepancies.Ability to handle confidential insurance, claims, and financial information with professionalism and discretion.Reliable, proactive, organized, responsive, and comfortable working independently in a remote environment.What We OfferFlexible part-time hours with a fully remote working arrangement.Competitive compensation aligned with experience and claims, billing, and insurance administration responsibilities.Exposure to claims systems, billing platforms, insurance documentation, payment records, and digital business operations.Opportunities to strengthen claims administration, billing coordination, documentation, and insurance support skills.Professional development through hands-on involvement in claims, billing, and insurance operations.A collaborative environment focused on accurate records, efficient processing, organized documentation, and continuous improvement.