Claims Assistant / Claims Coordinator

We're Hiring: Claims Assistant / Claims CoordinatorLocation: United Arab Emirates (Remote)Employment Type: Part-TimeExperience Level: Mid-Level to SeniorWork Arrangement: Fully RemoteAbout UsWe are a globally focused organization supporting efficient claims administration, documentation, case coordination, and operational processes across insurance and business service environments. Our teams help manage claims information, supporting documents, communications, and case workflows while maintaining accuracy and timely processing. We value organized professionals who combine attention to detail, strong communication, and disciplined administrative coordination.The RoleWe are seeking a proactive claims coordination professional to support claim submissions, documentation, case tracking, and communication with relevant stakeholders. You will help review claim information, maintain accurate records, follow up on outstanding documents, coordinate case updates, and support efficient claims processing.This part-time, fully remote opportunity offers flexible working hours and exposure to claims administration, case management, documentation workflows, and international business operations.Key ResponsibilitiesAssist with the intake, registration, and administrative processing of new claims.Review claim forms, supporting documents, invoices, receipts, and other information for completeness and accuracy.Maintain accurate claim records, case files, databases, trackers, and supporting documentation.Coordinate with claimants, clients, insurers, service providers, adjusters, and internal teams regarding claim requirements and status.Monitor claim progress, outstanding documents, deadlines, approvals, and follow-up actions.Request missing information or documentation and follow up to ensure timely submission.Assist with updating claim statuses and communicating relevant progress or decisions to authorized stakeholders.Coordinate claim-related correspondence, reports, invoices, assessments, and other administrative records.Identify discrepancies, incomplete information, duplicate submissions, or documentation issues and escalate them appropriately.Prepare claim summaries, status reports, case updates, and administrative documentation where required.Identify opportunities to improve claims workflows, documentation accuracy, processing times, and case tracking.RequirementsBachelor's degree or equivalent qualification in Business Administration, Insurance, Finance, Risk Management, Operations, or a related field is preferred.Minimum of 3+ years of professional experience in claims administration, insurance operations, case coordination, finance administration, or a related function is preferred.Strong understanding of claims processing, documentation, case tracking, and administrative workflows.Familiarity with insurance systems, claims platforms, CRM systems, databases, spreadsheets, and digital documentation tools.Excellent attention to detail when reviewing claim information, supporting documents, financial records, and case data.Strong written and verbal communication skills with the ability to communicate professionally with multiple stakeholders.Good organizational and time-management skills with the ability to manage multiple claims and deadlines.Strong problem-solving abilities with a methodical approach to identifying discrepancies and missing information.Ability to handle confidential information professionally and follow established procedures.Reliable, proactive, responsive, and comfortable working independently in a remote environment.What We OfferFlexible part-time hours with a fully remote working arrangement.Competitive compensation aligned with experience and claims coordination responsibilities.Exposure to claims administration, insurance operations, case management, and documentation processes.Opportunities to strengthen claims coordination, case administration, data management, and operational skills.Professional development through hands-on involvement in claims and process improvement initiatives.A collaborative environment focused on accuracy, timely processing, organized case management, and continuous improvement.