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Client Account Executive

Sadou Design · Doha, Qatar

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Company Description Sadou Design is a Qatar-based creative and production company that uses design thinking to help clients achieve their goals through practical, well-executed solutions. The team delivers strong brand identities, impactful events, and meaningful gifts, with a focus on thoughtful, effective, and results-driven work. Sadou Design serves clients across diverse industries and scales, emphasizing reliability, innovation, and consistent quality. The company builds long-term partnerships by delivering professional work that adds real value and aims to exceed client expectations.Location: Doha, QatarDepartment: Sales & Client ServicesEmployment Type: Full-TimeReports To: Sales Manager / General ManagerJob SummaryWe are looking for a highly organized, client-focused, and commercially driven Client Account Executive – Events & Corporate Gifts to manage client relationships, follow up on sales opportunities, coordinate quotations, and ensure that projects are delivered according to client expectations.The ideal candidate should have previous experience in sales, account management, events, corporate gifts, branding, printing, or advertising, with the ability to manage clients from the initial inquiry through quotation, approval, execution, and final delivery.This role requires someone who can combine sales skills, client servicing, and project coordination.Key ResponsibilitiesClient Relationship ManagementAct as the main point of contact for assigned clients.Build and maintain strong long-term relationships with corporate clients.Understand clients’ business needs, upcoming campaigns, events, and gifting requirements.Maintain regular communication with existing clients to identify new opportunities.Respond to client inquiries professionally and promptly.Ensure clients receive regular updates throughout the project lifecycle.Handle client concerns and coordinate solutions with internal teams.Sales & Account GrowthGenerate new sales opportunities from existing and assigned accounts.Follow up on quotations and convert opportunities into confirmed orders.Identify upselling and cross-selling opportunities.Promote the company’s services, including:Corporate giftsEventsBrandingPrintingPromotional itemsExhibitionsProductionEvent brandingReactivate inactive clients and identify potential future business.Follow up consistently until receiving a clear client decision.Negotiate pricing and commercial terms within approved company guidelines.Maintain a healthy sales pipeline and work toward monthly sales targets.Client Brief & Requirement CollectionCollect complete and accurate project briefs from clients.Confirm all required details, including:QuantitySpecificationsDimensionsBranding requirementsMaterialsColorsBudgetDelivery dateEvent dateDelivery locationArtwork requirementsEnsure all client requirements are clearly documented before internal execution begins.Avoid committing to timelines or specifications without confirming feasibility with the internal team.Quotation ManagementCoordinate with procurement, production, operations, and design teams to prepare quotations.Ensure quotations are accurate and submitted on time.Follow up on all outstanding quotations.Record client feedback and reasons for lost opportunities.Negotiate and close orders while maintaining approved company margins.Ensure all approved orders are properly documented before execution.Project CoordinationOnce a project is confirmed:Prepare a complete internal project brief.Coordinate with:DesignProcurementProductionOperationsLogisticsFinanceFollow up on project timelines and deadlines.Coordinate artwork, mock-ups, samples, and client approvals.Ensure written client approval is obtained before production when required.Monitor progress until final delivery.Escalate delays, risks, or quality concerns immediately.Ensure the final output matches the approved client requirements.EventsFor event-related projects:Understand the client’s event objectives and requirements.Coordinate event branding, production, printing, gifts, signage, and related requirements.Attend site visits when required.Coordinate installation and delivery schedules.Work closely with operations and production teams.Ensure client approvals are obtained before production.Attend important events or installations when required.Corporate GiftsUnderstand client gifting objectives, target audience, quantity, budget, and deadline.Recommend suitable products and gift options.Coordinate sourcing with procurement.Arrange samples when required.Coordinate branding methods such as:PrintingEngravingEmbroideryUV printingScreen printingCustomized packagingObtain final approval before mass production.Follow up on production and delivery.Performance ExpectationsThe employee will be evaluated based on:Monthly sales generated from assigned accounts.Quotation conversion rate.Client retention.Upselling and cross-selling performance.Speed and quality of client follow-up.Accuracy of client briefs.Project delivery and coordination.Client satisfaction.Proper documentation of approvals.Regular reporting and pipeline updates.Minimum Qualifications2–5 years of experience in Sales, Account Management, Client Servicing, or Business Development.Previous experience in at least one of the following is highly preferred:EventsCorporate GiftsBrandingPrintingAdvertisingExhibitionsProduction agenciesExperience dealing directly with corporate clients.Previous Qatar market experience is an advantage.Required SkillsStrong sales and negotiation skills.Excellent communication and interpersonal skills.Strong client relationship management skills.Strong follow-up and organizational ability.Ability to manage several projects simultaneously.Ability to work under pressure and meet tight deadlines.Good understanding of quotations, margins, and profitability.Strong attention to detail.Ability to coordinate with creative, procurement, and production teams.Good Microsoft Office skills.CRM or project management software experience is an advantage.Language RequirementsFluent Arabic is mandatory.Strong spoken and written English is required.The candidate must be confident communicating with Arabic-speaking corporate clients.Driving & TransportationHaving a valid Qatar driving license is strongly preferred.Having a personal car is a strong advantage, as the role may require:Client meetingsSite visitsEvent visitsSupplier coordinationUrgent project follow-upIdeal CandidateWe are looking for someone who is:Presentable and professional.Fluent and confident in Arabic.Confident with corporate clients.Sales-oriented and commercially aware.Highly organized.Persistent with follow-ups.Detail-oriented.Calm under pressure.Able to take ownership of a client from inquiry to delivery.Comfortable coordinating with design, production, procurement, and operations teams.Preferably has a personal car and is comfortable attending client and site meetings across Doha.CompensationCompetitive fixed salary + performance-based commission.The final package will be determined based on relevant experience, industry knowledge, proven sales ability, and experience in events and corporate gifting.