Client Advisor

Opera Trading Co. is one of the UAE’s leading luxury fashion retail companies, with over 30 years of excellence in the industry. We represent a carefully curated portfolio of prestigious international fashion and luxury brands, delivering exceptional products and elevated client experiences across our stores in Dubai.Join us and become part of a legacy built on luxury, sophistication, service, and style.LocationOur store features an exceptional selection of international luxury brands, including Fendi, Valentino, Chloé, Zegna, Givenchy, Stone Island, and more.The RoleWe are looking for a Luxury Sales Associate who is passionate about fashion, luxury, and delivering an exceptional client experience. You will be responsible for developing meaningful relationships with clients, driving sales and client retention, and contributing to the overall success and presentation of the store.The ideal candidate is commercially driven, naturally engaging, highly proactive, and confident in building long-term relationships with high-value clients.Key ResponsibilitiesDeliver an exceptional and personalised client experience both in-store and through digital selling channels such as WhatsApp and social mediaAchieve and exceed individual monthly sales targets and contribute to overall store performanceBuild, develop, and maintain a strong portfolio of loyal clients through effective clienteling and CRMProactively acquire new clients and grow the existing client databaseConduct personalised one-to-one appointments and private shopping experiencesDevelop long-term client relationships through consistent follow-up and after-sales engagementApply effective selling techniques, including cross-selling and up-selling, to maximise sales opportunitiesMaintain strong knowledge of products, collections, brands, and current fashion trendsSupport daily store operations, including replenishment, stock management, and shop floor maintenanceTake ownership of inventory and ensure stock is handled accurately and responsiblyContribute to visual merchandising standards and maintain the overall presentation of the storeWork collaboratively with the wider team, sharing knowledge, client insights, and best practicesContribute to a positive, professional, and high-performance team environmentQualifications & ExperiencePrevious experience in luxury fashion retail or premium retail sales is mandatoryStrong team player with a collaborative and positive attitudeProven track record of achieving and exceeding sales targetsExcellent communication, interpersonal, and relationship-building skillsFluent English is essential; additional languages, particularly Russian, is a strong advantageExisting relationships or a strong client database within the luxury/fashion segment are highly advantageousStrong experience in clienteling, CRM, and digital selling, including WhatsApp, Instagram, Snapchat, and other social platformsStrong product sensitivity and a genuine passion for fashion and luxuryGood understanding of luxury brands, fashion, and market trendsCommercially driven, target-oriented, and results-focusedNaturally proactive, energetic, and motivatedExcellent listener with strong curiosity and a genuine interest in understanding client needsProfessional appearance and excellent personal presentationWhat We Look ForAbove all, we are looking for someone who understands that luxury retail is about more than selling a product — it is about building relationships, creating memorable experiences, and earning a client's trust.If you are passionate about luxury fashion, thrive in a client-focused environment, and have the ambition to grow within a leading luxury retail company, we would love to hear from you.Apply now and become part of the Opera Trading Co. team.