أبلاي إيدج ابدأ البحث عن عمل

Client Advisor, Personal Shopping & Sales (Arabic Speaking)

Luxury For You · Dubai, Dubai, United Arab Emirates

قدّم وتابع مع أبلاي إيدج
Client Advisor, Personal Shopping & Sales (Arabic Speaking)About the jobAbout LuxuryForYou.comLuxuryForYou.com is Dubai's home for Gucci, Saint Laurent, Prada, Balenciaga, Fendi, Miu Miu, Chloé and 1,200+ designer names, delivered to your door across the UAE and GCC. We are a fast-growing online luxury house, and we are building a personal, one-to-one client experience that feels closer to a private stylist than an online store.About the roleThis is a telesales-first, relationship-driven role. Every day, you will receive warm leads from customers who have already shown interest in our products — especially customers who added a designer bag, shoes, clothing or accessories to their cart but did not finish checkout.Your job is to make outbound calls, speak with them in Arabic or English, build rapport quickly, understand what they were looking for and what stopped them from completing the purchase, answer their questions, handle objections, follow up and close the sale.Once a customer purchases, the relationship continues. You will stay in touch through WhatsApp as their personal client advisor: sharing new arrivals, new bags, limited drops and products that match their taste, with the goal of turning first-time customers into loyal, repeat clients.You are the voice and the relationship behind LuxuryForYou for our Arabic and English-speaking clients.What you'll doCall & Convert. Make outbound calls to warm abandoned-cart and interested customer leads every day. Build instant rapport in Arabic, understand what they need, answer questions, handle objections and confidently close the order.Follow Up on WhatsApp. Continue conversations after the call through WhatsApp. Share product details, images, prices and alternatives, follow up consistently and keep every interested customer warm until they are ready to purchase.Clienteling & Repeat Sales. Stay connected with customers after their first purchase. Learn their favourite brands, styles and preferences, and update them with new drops, bags, shoes, clothing and accessories matched to their taste. Turn one sale into a long-term client relationship.Own Your Numbers. Work towards daily outbound call and follow-up targets, as well as monthly conversion and revenue targets. Keep every lead, call, follow-up and customer conversation properly logged in our CRM and WhatsApp system.Be the Brand. Represent LuxuryForYou with warmth, confidence, taste and strong product knowledge on every call and message. Build the trust customers need when purchasing high-value luxury products online.What we're looking forMust-haves• Fluent in both Arabic and English (spoken and written). Warm and natural when speaking with women clients. This is mandatory.• A proven telesales closer with a track record of converting leads and achieving sales targets over the phone or WhatsApp.• Confident making a high number of outbound sales calls every day and comfortable speaking with new customers.• Strong communication, persuasion, negotiation and objection-handling skills.• Experience following up with leads consistently until a clear outcome is reached.• Background in telesales, fashion, luxury fashion, beauty, jewellery, premium retail, personal shopping or another B2C sales environment.• Comfortable working with daily call targets, conversion targets and monthly revenue targets.• Organised and disciplined with follow-ups; comfortable using a CRM and WhatsApp for sales.• Based in Dubai with valid UAE residency (own or transferable visa).Nice to have• Experience handling abandoned-cart or warm e-commerce leads.• An existing clientele or personal shopping book.• Experience selling handbags, ready-to-wear, shoes or accessories.• Good knowledge of luxury brands and current fashion trends.• A strong personal network among fashion-loving women in the UAE and GCC.• Experience selling to customers across the UAE, Saudi Arabia and wider GCC.• Familiarity with Instagram and WhatsApp Business.Who you are• A natural closer: you know how to move a customer from interest to purchase.• Confident on the phone: outbound calling is something you are comfortable doing throughout the day.• Warm and trusted: women clients feel comfortable speaking with you and buying from you.• Persistent: you understand that many sales happen through consistent and well-timed follow-up.• Fashion-obsessed: you know the brands, the bags and what's in season, and you enjoy talking about luxury fashion.• Self-driven: you chase the target because you want the commission and the result, not because someone is watching.Pay & perks• Salary: Open• Commission: attractive, uncapped commission on every sale you convert. The more you close, the more you earn.• Warm pipeline: leads are delivered to you daily from customers who have already shown buying intent — no cold prospecting from scratch.• Build your own client book: develop repeat customers and grow your personal portfolio over time.• Grow with one of Dubai's fastest-growing online luxury houses.How to applyEmail hr@luxuryforyou.com with:"LuxuryForYou Telesales Client Advisor (Arabic)" in the subject line.A short intro (3 to 4 sentences), in Arabic and English.Your CV (PDF).One line on your sales results: number of calls or leads handled, conversion rate, monthly sales or targets achieved.Your available start date.Location: Millennium Central Downtown Hotel, DubaiIf you can pick up the phone, talk fashion, build trust and close, we want to hear from you.