Client Care Executive (USA Market)
ABS INTERNATIONAL · Karachi Division, Sindh, Pakistan
Tailor my CV for this job — freeClient Care Executive (USA Market) | ABS International | US Operations
Join ABS International!ABS International is hiring motivated and customer-focused individuals for its US Customer Support Operations. If you have good English communication skills, a positive attitude, and enjoy helping people, this opportunity could be for you.About ABS InternationalABS International is a US-based company with operations in Karachi since 2009. We focus on building long-term business relationships, maintaining professional standards, and providing a stable working environment for our team.Your RoleAs a Customer Support Executive, you will handle inbound calls from existing US-based customers, assist them with their inquiries, and ensure every interaction is handled professionally and efficiently.Your key responsibilities will include:Answering inbound customer support calls.Understanding and resolving customer queries.Providing accurate information and assistance.Maintaining professional communication with customers.Ensuring a positive customer experience.Following company procedures and maintaining accurate records.Please note: This is a customer support role, not a sales position. Complete training and guidance will be provided from day one.What We OfferMonthly Base Salary: PKR 40,000 – 45,000PKR 3,000 monthly attendance allowance.Additional performance-based incentives.15 days of fully paid annual leave.Provident Fund.Fixed shift schedule with no rotation.Professional working environment.Training, coaching, and career development opportunities.What We’re Looking ForGood spoken and written English communication skills.A patient, polite, and customer-focused attitude.Strong listening and problem-solving abilities.Confidence in communicating with US-based customers.Previous customer service or BPO experience is an advantage.Fresh candidates with strong English communication skills are encouraged to apply.Availability to work Monday to Saturday, on-site in Gulshan-e-Iqbal, Block 13-C, Karachi.