Client Engagement Representative

Client Engagement Representative(Internal Sales/Office-based)Honeycomb Promotional Marketing AgencySales and Client Relationship Role in Thornleigh NSWBase $80-90k + uncapped commissions (pro-rata for reduced hours)Flexible hours for the right candidate.Could suit a sales dynamo needing local office-based work and some flexible hoursAt Honeycomb Agency, we don't just sell promotional products.We find the perfect product, the best branding options and the most hassle-free way for our clients to order, whether it’s event merchandise, uniforms, onboarding packs for clients or staff, corporate gifts - or an onsite activation to wow and delight at their next event!For over 22 years, Honeycomb has partnered with some of Australia's leading brands to deliver creative merchandise programs, live activations, branded experiences, and events that engage, excite, and leave a lasting impression.We are not a "catalogue sales" business, though this is definitely a sales role!We are creative thinkers, relationship builders, strategic problem solvers, and experience creators.And now, we're looking for a creative, energetic and driven Client Engagement Representative to join our growing team.The RoleThis is the ideal role for a people person and problem-solver. You will establish, build and grow relationships with clients primarily over the phone but often in virtual presentation meetings and occasionally, onsite at events. Your role is sales, but you need to be creative in order to think of solutions that will help our clients to achieve their goals and genuinely make an impact.If you love:building strong client relationshipsthinking creatively to bring ideas to lifemaking calls and hosting virtual meetingsworking in a fast-paced environment, andbeing surrounded by passionate people…Then this could be the perfect role for you.What You'll Be Doing:Client Relationships & GrowthBuild strong long-term relationships with key client accountsGrow your client list and introduce new services to existing clientsBecome a trusted advisor and go-to partner for your clientsLead client communication, meetings, presentations, and project discussionsIdentify opportunities to grow accounts and create additional valueDeliver exceptional service and ensure every client experience feels exciting, seamless, and supportedCreative Solution SellingInterpret client briefs and develop creative solutionsPresent merchandise, activation, and product campaign ideas tailored to client goalsResearch trends, products, and innovative conceptsWork collaboratively with internal teams and suppliers to bring ideas to lifePrepare engaging proposals and presentationsManage timelines, budgets, expectations, and project outcomesCollaboration & LeadershipWork closely with both onshore and offshore support teamsContribute to Honeycomb's collaborative, energetic cultureMentor and support team members were neededParticipate in brainstorming sessions, strategy discussions, and future growth planningWe're looking for someone who is:A natural relationship builder,Not afraid to make a high volume of calls to make new connectionsCommercially minded and solutions-focusedCreative, proactive, and highly organisedConfident communicating with stakeholders at all levelsComfortable juggling multiple projects and prioritiesPassionate about delivering outstanding client experiencesIdeally, You'll Have:2+ years experience in business development, account management, client services, sales or a similar client-facing role.Experience growing and managing client relationshipsStrong presentation and communication skillsExcellent organisational skills and attention to detailIntermediate skills with CRM systems, Google Workspace, and project management toolsExperience within promotional products, branded merchandise, uniform programs, activations, events, or a creative agency environment (strongly preferred)Why Join Honeycomb?Work with an award-winning creative agencyBe involved in exciting campaigns, activations, and eventsWork with some of Australia's leading brandsJoin a passionate, supportive, and collaborative teamFast-paced environment where creativity and ideas are encouragedA business culture built around positivity, innovation, relationships, and giving things a gowww.honeycombagency.com.auCompetitive base salary based on experience + uncapped commission structure