Client Excellence Concierge/ Receptionist - Godstone, Surrey

Client Excellence Concierge / Receptionist - | Godstone, SurreyUp to £28,000 (FTE) | Permanent | Full-time or Part-time | Office-basedWe are recruiting on behalf of a well-established and growing business group, which provides the central operations, infrastructure and support for a number of businesses, including a highly regarded law firm.The roleYou'll be the face of the firm - the first person clients and visitors meet, and the one who makes sure everything behind the front desk runs smoothly. This is more than reception: it's a client experience role in a professional, regulated environment where first impressions matter.Based at the firm's Godstone (Surrey) head office, with regular travel to their Ebbsfleet office and occasional cover across South East Kent and South East London.What you'll be doingWelcoming clients and visitors — refreshments, notifying the right people, a seamless experience from the moment they arriveManaging incoming calls, emails, mail and deliveries, and directing enquiries efficientlyKeeping meeting rooms, reception and shared spaces booked, presentable and readyHandling mail and legal documents in line with GDPR and legal-sector regulations (SRA/CLC)Supporting the wider team with admin — filing, printing, scanning, event coordinationSpotting ways to improve processes and make the office run betterWhat you'll needExcellent communication skills and a warm, professional mannerStrong organisation — comfortable in a fast-paced, changing environmentDiscretion and confidentiality (you'll handle sensitive legal documents)Sharp attention to detail, excellent grammar and proofreadingA valid UK driving licence — ad hoc travel between offices is part of the role