Client Experience Manager JN -102026-182240
Goodwin Recruiting · New York, NY
Apply & track with Apply EdgeTo Apply for this Job Click HereClient Experience Manager – New York City, NYJoin a respected luxury boutique in New York City as a Client Experience Manager, where your passion for personalized service and relationship-building will directly elevate the guest experience. This role offers a unique opportunity to shape and lead the hospitality standards in a sophisticated retail setting, collaborating across luxury and lifestyle communities.Client Experience Manager Benefits & CompensationCompetitive salary range of $120,000–$140,000 annually, depending on experienceComprehensive medical, dental, and vision insurancePaid time off for work-life balanceChance to play a highly visible, influential role within an established luxury brandClient Experience Manager Requirements & QualificationsExtensive experience in luxury hospitality, preferably in luxury hotels, fine dining, private members clubs, VIP guest relations, or luxury eventsStrong network and in-depth understanding of the New York City luxury and hospitality communityExceptional communication and interpersonal skills, polished and warm demeanorProven track record in creating VIP experiences, events, and partnershipsHighly organized with excellent attention to detail and follow-throughComfortable acting as a visible ambassador for a luxury brandGenuine passion for hospitality and delivering memorable, personalized experiencesClient Experience Manager Day-to-Day ResponsibilitiesLead and continuously enhance the overall client experience in the boutiqueWelcome clients with warmth and sophistication, anticipating their needs at every interactionBuild lasting relationships to become a trusted point of contact for clienteleDevelop partnerships across luxury apparel, beauty, fragrance, wellness, and lifestyle brandsCoordinate intimate in-store activations, private events, brand collaborations, and VIP experiencesEngage with local restaurants, hotels, hospitality businesses, and community partners to expand reachCollaborate closely with sales, marketing, and boutique leadership to ensure seamless guest experiencesMaintain an active knowledge of NYC’s luxury hospitality, dining, fashion, and cultural scenesUphold the highest standards of discretion, professionalism, and personalized serviceThis role is ideal for a polished professional who thrives in a highly personalized environment and seeks to make a meaningful impact within the luxury hospitality and retail sectors.JOB ID: 182240 #postEmily LauroTo Apply for this Job Click Here, $120,000 - $140,000,