Client Relations Officer / Receptionist

Key Responsibilities:• Manage client inquiries, appointments, and communication related to laboratory services• Coordinate between clients, laboratory teams, and clinicians to ensure smooth workflow• Handle client concerns, complaints, and follow-ups in coordination with QualityRequired Qualifications & Skills:• Bachelor’s degree in Healthcare Administration, Life Sciences, or related field• Strong communication, interpersonal, and customer service skills• High level of professionalism, confidentiality, and organizational abilityPreferred Experience (Minimum required experience):• 2–4 years of experience in healthcare, laboratory, or client relations environmentAdditional Notes (if any):This role is critical for maintaining client satisfaction, ensuring accurate communication, and supporting laboratory operations aligned with quality and regulatory standards.