Client Relations Specialist (f/m/d)

Client Relations Specialist (German & English)📍 Athens, Greece | 100% Remote | Full-TimeAt tenitt, we combine beautifully furnished homes, technology and personal service to makemoving to and living in a new city as seamless as possible.We started in Berlin. Our next growth city is already in the making.About tenitttenitt is a tech-enabled furnished living company built around a simple idea: Make everydestination your home.We offer fully furnished apartments and pair them with digital processes that take as much frictionas possible out of renting and moving — from finding an apartment and signing the lease tomoving in, getting support and moving out.Because an apartment isn´t just four walls. It is where someone arrives in a new city, starts a new joband eventually feels at home. That thinking sits behind everything we do — The Art of Feeling at Home.The RoleAs a Client Relations Specialist, you turn that promise into an actual experience.You'll own important parts of the tenant journey — from the first enquiry through move-in, the stayitself and move-out. You'll be the connection between our tenants and our Operations, Tech andManagement teams, and you'll take cases to a real conclusion rather than passing them along.What that looks like day to day: Be the voice of tenitt. Connect with our international tenants across our digital channels and make every interaction count.Make things happen. Solve questions and challenges quickly, personally, and professionally.Connect the dots. Work closely with Operations, Tech, and Management to get things done.Own the experience. Keep tenants informed, stay on top of open cases, and make sure nothing falls through the cracks.Think beyond the problem. Spot recurring issues, challenge existing processes, and help fix the root cause.Work smarter, not harder. Use technology, AI, and automation to make Client Relations faster, simpler, and more scalable.The question you'll keep asking: How can we make this experience better for the customer —and smarter for tenitt?Who You AreYou genuinely enjoy working with people — and you're equally comfortable working withtechnology. Being tech-savvy is essential here. Not a developer: the person who picks up newsoftware quickly, explores features instead of avoiding them, and thinks “there has to be a smarter way to do this. ”You'll probably fit in well if you:Communicate confidently and naturally with customersAre comfortable with digital tools and curious about automation and AIStay organised across several topics at once, and calm when something goes wrongAre pragmatic, solution-oriented and take responsibility without waiting to be toldEnjoy an environment where things move quicklySpeak fluent English and German at C1 or aboveExperience in hospitality, furnished living, real estate or another service-driven environment isvaluable — but mindset, ownership and the ability to learn fast matter more to us.Our ToolsYou'll work daily with Zendesk, our own back office, Google Workspace and Slack. We also activelyuse AI tools in our day-to-day work, and we're always looking for better ways to use them.Who You'll Work WithYou'll join our Client Relations Team and work side by side with Akis, our Director of Client Relations,and Alexandra, our Client Relations Senior Manager — plus closely with Operations, Tech andManagement. No layers of hierarchy to disappear into.We're a small team by design, international, and we like it that way. We're also a sporty bunch: goal-driven, solution-driven and competitive in the healthy sense — we'd rather fix the root cause thanwin an argument about it.The role is based in Athens — and works fully remotely.What We Offer💰 Highly Competitive Salary – We reward great talent with attractive compensation.🌍 100% Remote & Flexible – Based in Greece, but work from wherever you feel most productive.💻 Fully Equipped – We provide the laptop, tools, and setup you need to succeed.🚀 Join an Ambitious, Fast-Growing Company – Be part of an exciting growth journey as we scale our business and expand into new cities.💡 Your Ideas Matter – We’re still at a stage where great ideas quickly turn into real processes and improvements.🎯 Real Ownership & Impact – Take responsibility, make decisions, and see the direct results of your work.🤝 Work Directly with Decision-Makers – Enjoy short communication lines, fast decisions, and the opportunity to shape the future of tenitt.Sounds like you?You’re based in Athens, speak fluent German and English, love working with people, and believe technology can make things better?Then lets talk.🚀 Apply directly via LinkedIn or send your application to work@tenitt.com