Client Relationship & Operations Manager

📢 WE ARE HIRING!Client Relationship & Operations Manager📍 Location: KurunegalaAre you a proactive, well-organized professional with excellent communication, sales, and leadership skills? Do you enjoy managing customer relationships, coordinating teams, and making sure everything runs smoothly?We are looking for a talented individual to join our growing architectural design and construction business.🔹 Key Responsibilities

• Manage customer inquiries and maintain strong client relationships.
• Follow up with potential customers and convert leads into confirmed projects.
• Coordinate with architects, designers, engineers, and other team members.
• Assign tasks, monitor progress, and ensure deadlines are met.
• Manage CRM systems, customer records, and sales follow-ups.
• Coordinate design projects and daily business operations.
• Prepare reports, track sales performance, and ensure smooth communication between clients and the internal team.🔹 Required Skills & Qualifications✅ Excellent communication skills in Sinhala and English.✅ Strong customer service, sales, and negotiation skills.✅ Leadership and team coordination abilities.✅ Good organizational, time management, and problem-solving skills.✅ Experience with CRM systems and Microsoft Office or Google Workspace.✅ Ability to manage multiple tasks and work independently.✅ Proactive attitude with a strong sense of responsibility and accountability.🔹 Added Advantages
• Previous experience in sales, customer relations, operations, or project coordination.
• Experience in architectural design, construction, interior design, or a related industry.
• Familiarity with CRM and project management software.🌟 What We Are Looking ForSomeone who takes initiative, follows up without being reminded, builds lasting customer relationships, supports the team, and takes ownership of results.If you are a confident communicator and an organized professional who wants to grow with an ambitious business, we would love to hear from you!