Client Relationship Executive

Responsible for all companies incorporation and amendments (documentation process completion), labor and immigration applications, client proposal research and preparation, client banking preparation and legal compliance on all contractual relations for delivery of the Operations Department goals. Overall responsibility involves managing office activities, providing administrative support to the Country Manager, Government Relations, and Operations team, ensuring smooth office operations, and delivering excellent customer service as the primary point of contact for clients.Key Accountabilities Clients:Liaise with Ministry of Labour, Immigration Department, Police Department, Economic Department, Chamber of Commerce, Municipality, Civil Court, Ministry of Foreign Affairs, Embassies, Free zone authorities, and all other relevant government departments and authorities etc. for accurate and timely information as required for operational tasksProvide excellent customer service and communicate efficiently internally and externallyReceive clients’ documentation from CBC operations team and make the necessary arrangements in relation to translation, attestation from various ministries, scanning and saving all documents in the designated folder electronically and physicallyComplete, manage and update files, receipts and official documents of clients and share with the Operation Team and update on Task Sheet dailyCreate accounts and apply for clients’ online applications through the various portals, then, assign and distribute the work for the GROs to complete online and on the ground dailyOffice:Report and resolve any office facility-related issues promptlyProfessionally answer and screen all incoming phone calls and forward phone calls to relevant people and departmentsOrganize and update the office and clients’ contact information and filingSchedule office meetings and online meetings with calendar invitationsExperience and EducationDegree qualified in business administration, compliance, or relevant fieldFluency in both Arabic and English is mandatory3+ years working in corporate services or professional services within KSAProven operational, project management and customer support record for 2 yearsProficiency in MS Office and CRM software (e.g., Zoho)Basic project management and coordination skills preferred