Client Service Assistant

Role Description The Client Service Assistant is a part-time, remote role responsible for supporting nutrition professionals and partners who engage with the Nutrition Opportunities platform. In this role, the individual responds to inquiries, provides information about services and resources, and ensures a positive experience for clients and community members. Typical day-to-day tasks include answering emails and messages, maintaining client records, scheduling and confirming meetings or events, and assisting with basic administrative duties. The Client Service Assistant also helps gather feedback on client satisfaction, troubleshoots minor issues, and collaborates with the team to improve processes and service quality. This position requires a proactive, organized approach and a commitment to clear, respectful communication with a diverse global audience.QualificationsCandidates should possess strong Interpersonal Skills and Communication abilities to interact effectively with a diverse client base.Candidates should possess Customer Service and Customer Satisfaction skills to handle inquiries, resolve concerns, and enhance the client experience.Candidates should possess Administrative Assistance skills to manage records, schedule appointments, and support daily operational tasks.Strong organizational skills, attention to detail, and the ability to manage multiple tasks in a remote environment.Comfort with common digital tools and online communication platforms; experience with CRM or database systems is an advantage.Ability to work independently, demonstrate professionalism, and maintain confidentiality with client information.Previous experience in client support, administration, or a related field is beneficial; interest in nutrition or healthcare is a plus.