Client Services Coordinator

Position Title: Client Services Coordinator Reporting To: Retail Director Full time, permanent Location: Halcyon Gallery, Central London (5 days per week On-site) Purpose of the Role The role sits at a critical juncture, advising and supporting our Art Consultants in order for them to execute successfully with clients. This team is the centre point for client activity, and requires coordination between Operations, the Creative team, the Sales team, and other teams as necessary, to ensure we maximise all opportunities.Key Responsibilities Track and follow up on client transactionsMonitor transaction progress and resolve bottlenecksTrack artwork availability, reservations, and stock statusArranging sales presentations with the Creative teamCoordinate with stock teams on artwork movementAssist with invoicing preparation and liaise with AccountsMonitor payment status and support query resolutionPrepare reports, documents, and meeting materialsMaintain accurate filing and database recordsIdentify and improve internal workflows across departmentsMeasures of SucccessAccurate and timely completion of client-related tasksSmooth coordination between Sales, Stock, and AccountsEfficient invoicing and payment processesStrong organisation and visibility across active transactionsProfessional and responsive communicationKey Skills & Experience Strong coordination or Client Services experience (3+years)Excellent communication and interpersonal skillsVery strong English language skills, both written and verbalTeam playerHighly organised with strong attention to detailStrong numerical accuracyAbility to manage multiple prioritiesProficiency in Microsoft OfficeAdvantageous but not essential:Additional languagesInterest in the Art MarketAll candidates must have the right to work in the UK, please note that we are unable to provide visa sponsorship.Please note that due to the volume of applications we receive we are unable to respond to individual queries. If you have not been contacted by us after one week please assume your application has been unsuccessful.