Client Services Coordinator

The ideal candidate is warm, empathetic, detail-oriented, and thrives in a team environment. You’ll be the first point of contact for clients, often assisting with sensitive orders like funerals, so compassion and professionalism are key. This role requires strong communication skills, attention to detail, and the ability to handle multiple tasks in a fast-paced floral shop setting.ResponsibilitiesGreet and assist walk-in clients with warmth and professionalismAnswer phones and guide customers through placing flower orders, including sympathy arrangementsProvide accurate information on products, pricing, and availabilityCoordinate with floral designers and team members to ensure smooth order processingPerform accurate data entry and manage order tracking systemsQualifications1–3 years of customer service or front desk experienceKind, patient, and professional phone etiquetteStrong organizational skills and ability to multitaskExcellent written and verbal communication skillsTeam player with a high level of attention to detail