Client Success & Business Growth Manager (Account Manager)

Job opportunityClient Success & Business Growth Manager (Account Manager)About Suliyan trading Company:Suliyan Trading Company develops and manages a growing portfolio of businesses and projects across multiple sectors, with the aim of building an integrated business ecosystem driven by efficiency, innovation, and sustainable growth. At Suliyan, we are focused on building professional teams capable of developing our businesses, strengthening relationships with clients and partners, and delivering solutions and services that create meaningful value within a modern work environment built around collaboration, initiative, quality execution, and results.About the Opportunity:We are looking for a Client Success & Business Growth Manager (Account Manager) to serve as a key relationship owner between Suliyan and its clients, managing accounts, understanding client objectives and needs, and coordinating with internal teams to ensure services and projects are delivered to the expected standard.This role goes beyond client follow-up and project coordination. We are looking for someone with a commercial mindset and strong relationship-building capabilities who can earn client trust, identify opportunities to grow existing accounts, contribute to generating new business opportunities, and support the growth of the Company.Position Details:Position: Client Success & Business Growth Manager (Account Manager)Company: Suliyan trading CompanyDepartment: Client Services & Business DevelopmentLocation: Jeddah, Saudi ArabiaEmployment Type: Full-TimeKey Responsibilities:-       Manage client relationships and serve as the primary point of contact for assigned accounts.-       ⁠Understand clients’ businesses, objectives, and marketing needs and provide relevant recommendations.-       ⁠Manage and monitor multiple client accounts and projects simultaneously.-       ⁠Prepare briefs and clearly communicate client requirements to Marketing, Content, Creative, and other relevant teams.-       ⁠Monitor projects and deliverables to ensure agreed timelines, scope, and quality standards are met.-       ⁠Conduct and follow up on regular client meetings to discuss performance, priorities, and next steps.-        ⁠Review account performance, reports, and results and translate them into clear client recommendations.-       ⁠Build strong, long-term professional relationships and maintain high levels of client satisfaction.-       ⁠Identify upselling and cross-selling opportunities and grow existing client accounts.-       ⁠Leverage professional relationships and networks to contribute to generating new business opportunities.-       ⁠Participate in pitches and commercial meetings and present the Company’s services and solutions to potential clients.-       ⁠Coordinate effectively between clients and internal teams to ensure clear communication and smooth execution.-       Contribute to client retention, revenue growth, and account profitability.Qualifications & Requirements:•⁠ ⁠Bachelor’s degree in Marketing, Business Administration, Communications, or a related field.-       ⁠3–6 years of experience in Account Management, Client Services, Business Development, or Digital Marketing.-       ⁠Previous experience in a Digital Marketing Agency or Creative Agency is strongly preferred.-       ⁠Good understanding of digital marketing, branding, campaigns, and content.-       ⁠Strong relationship-management, communication, negotiation, and presentation skills.- Ability to understand client requirements and translate them into clear, actionable briefs.- ⁠Ability to manage multiple accounts, projects, and priorities simultaneously.-⁠ Commercial mindset with the ability to identify account and business-growth opportunities.- Professional and confident presence when dealing with business owners, executives, and decision-makers.- ⁠Strong organization, follow-up, and problem-solving skills.- ⁠Professional proficiency in both Arabic and English.How to Apply:Please send your updated CV to: Job@suliyan.com.saSubject: Client Success & Business Growth Manager – Account Manager