Client Success & Solutions Intern – AI Products for US Logistics | Debales AI

Type: Full-time internship (6 months)Stipend: ₹10,000–15,000 per monthPre-Placement Offer: ₹6–7 LPA full-time offer for strong performers

Location: RemoteWorking hours: Overlapping with US Central Time (evening/night IST)About Debales AI Debales AI builds AI automation products for logistics and supply chain companies in the United States.

Our Phone AI Agent, Email AI Agent, and BI dashboards help warehouse and freight operators handle calls, emails, quotes, and operational reporting at scale.About the Role We’re looking for a confident, client-facing intern to be the voice of Debales in front of our US customers. You’ll present our AI products, lead delivery and adoption meetings with clients, and turn client feedback into clear action items for our product and engineering teams. This role combines customer success, pre-sales, and product management, and it offers real responsibility from day one.Key ResponsibilitiesPresent and demo our Phone AI Agent, Email AI Agent, and dashboards to US logistics clients and prospects, tailored to each client’s operationsLead client meetings on product delivery, go-live readiness, and progress reviews, including setting agendas, running calls, and sending clear follow-upsDrive product adoption by reviewing usage data and agent performance, finding out why clients are or aren’t using the product, and classifying issues as technical or process-relatedLog issues in our internal system, coordinate with engineers, and follow up until they’re resolvedBuild client-facing materials such as presentations, adoption reports, ROI summaries, and training guidesAct as the bridge between clients and the product team by capturing feature requests, pain points, and success storiesWho We’re Looking ForMust-havesExcellent spoken and written English, with confidence presenting to US business audiencesStrong presentation and communication skills, with the ability to explain AI products in simple business termsStructured thinking: you can run a meeting, keep it on track, and document outcomesComfort working with data, dashboards, and spreadsheetsWillingness to work US-overlapping hours for the full 6 monthsGood to haveMBA/PGDM (pursuing or completed) or a degree in business, engineering, or a related fieldExposure to logistics, supply chain, freight, or warehousingFamiliarity with AI tools, SaaS products, or CRM systemsPrior experience in customer success, consulting, pre-sales, or client-facing rolesYour First 90 DaysMonth 1: Learn our products, client accounts, and logistics workflows, and shadow client callsMonth 2: Co-lead client meetings, own demo segments, and prepare adoption reportsMonth 3 onward: Independently lead delivery and adoption meetings for your assigned clientsPerks & BenefitsPre-Placement Offer: Full-time role at ₹6–7 LPA for strong performers at the end of the internshipStipend: ₹10,000–15,000 per month, based on experience and performancePerformance incentives tied to client go-lives and adoption milestonesFlexible working with flexible daytime hours to balance the US-hours scheduleCertificate and letter of recommendation highlighting your experience with US enterprise clientsDirect mentorship from leadership and hands-on exposure to real AI product deployments