Clinic Coordinator

Job OverviewThe Clinic Coordinator plays a key role in providing a warm, professional welcome to clients and ensuring the smooth daily operation of the clinic. Responsibilities include greeting and checking in clients, processing payments and issuing receipts, assisting with insurance claim forms, and managing appointment scheduling for psychology, counselling, speech and language therapy, and occupational therapy sessions. The role also involves supporting general office duties such as monitoring office and pantry supplies, photocopying, and contributing to a well-organized and efficient clinic environment.Key AccountabilitiesProfessional and welcoming client interactionsAccurate scheduling and coordination of appointmentsTimely and correct handling of payments and documentationFollow up on late and missing paymentsSupport for insurance-related administrative tasksMaintenance of office and pantry suppliesContribution to smooth daily operations and team supportQualifications/RequirementsBachelor’s degree in Psychology, Nursing, Business, or a related fieldStrong IT skills, including proficiency in Microsoft 365 (Outlook, Word, Excel, Teams)Excellent written and spoken English is a MUSTEmpathetic and professional communication styleStrong organizational skills with attention to detailAbility to work effectively as part of a team and adapt to a fast-paced environmentDiscretion in handling sensitive client information.Immediate joiners are preferred