Clinic Coordinator

Company Description SmileVerse Tajmeel Clinic by Burjeel Holdings is a premier dental, cosmetology, and plastic surgery provider offering a wide range of treatments in a setting designed for comfort and relaxation. A team of board-certified experts from diverse specialties collaborates to deliver high-quality, patient-centered care. Tajmeel is committed to exceptional medical services that prioritize both health and beauty for every client. With advanced equipment, modern facilities, and warm hospitality, the clinic aims to create an excellent experience from consultation through treatment. Tajmeel embodies the vision of “Beauty Redefined” through safe, innovative, and ethical care.Role Description The Clinic Coordinator is a full-time, on-site role based in Abu Dhabi Emirate, United Arab Emirates. This role oversees daily clinic operations, including managing appointment schedules, coordinating patient flow, and ensuring timely registration and check-out. The Clinic Coordinator serves as a primary point of contact for patients, responding to inquiries, providing information on services, and maintaining a welcoming environment. Responsibilities include supporting clinicians with administrative tasks, verifying documentation, and maintaining accurate records in line with clinic policies and regulatory requirements. The role also involves collaborating with other departments to optimize service delivery, monitoring inventory of supplies, and assisting in implementing quality and patient experience initiatives.Qualifications Strong interpersonal skills and the ability to build rapport with patients, families, and colleagues.Effective communication skills, including clear verbal and written communication in a clinical setting.Customer service skills with a focus on patient satisfaction, empathy, and professionalism.Familiarity with medical terminology and basic understanding of medicine relevant to dental, cosmetology, or plastic surgery services.Experience in clinic or healthcare administration, including scheduling, record management, and front-desk operations.Proficiency in using electronic medical records (EMR) systems and basic office software.Strong organizational and multitasking abilities, with attention to detail and adherence to confidentiality standards.Diploma or bachelor’s degree in healthcare administration, nursing, or a related field preferred; prior experience in the UAE healthcare sector is an advantage.