Clinic Manager

*Walk-In Interview – Dubai**Kaya Wellness & Longevity* is expanding its team in Dubai and is inviting qualified candidates to attend a *walk-in interview* for the following positions:1. *Clinic Manager*2. *Sales Manager*3. *Client Coordinator*We are looking for experienced, professional, and customer-focused candidates who can contribute to the growth of a premium wellness, aesthetics, and longevity clinic.---## *Walk-In Interview Details**Date:* Thursday*Time:* 11:00 AM – 4:00 PM*Location:* Kaya Wellness & Longevity –BurJuman Mall *City:* Dubai, UAECandidates are kindly requested to bring an updated CV.---## *1. Clinic Manager*The Clinic Manager will be responsible for overseeing the day-to-day operations of the clinic, ensuring smooth workflow, excellent patient experience, team performance, and compliance with internal policies and healthcare standards.*Key Responsibilities:** Manage daily clinic operations and staff performance.* Supervise front desk, nursing, customer service, and administrative teams.* Ensure a premium patient journey from booking to follow-up.* Monitor appointment scheduling, patient flow, and service efficiency.* Coordinate with doctors, therapists, and department heads.* Maintain clinic standards, hygiene, documentation, and operational protocols.* Handle patient feedback, complaints, and service recovery professionally.* Track clinic performance, revenue, bookings, and operational KPIs.* Support management in business planning and process improvement.* Ensure compliance with UAE healthcare regulations and clinic policies.*Requirements:** Previous experience as a Clinic Manager or Operations Manager in healthcare, aesthetics, dermatology, dental, or wellness clinics.* Strong leadership and team management skills.* Excellent communication and problem-solving abilities.* Strong understanding of patient experience and clinic operations.* Ability to work under pressure in a fast-paced environment.* Knowledge of Dubai healthcare operations is preferred.* Arabic and English communication skills are an advantage.---## *2. Sales Manager*The Sales Manager will be responsible for driving clinic revenue, managing sales performance, improving conversion rates, and supporting the growth of wellness, dermatology, aesthetics, and longevity services.*Key Responsibilities:** Develop and implement sales strategies to achieve monthly revenue targets.* Manage leads, inquiries, consultations, and conversion performance.* Train and support the team on sales scripts, service packages, and patient handling.* Track sales pipeline, follow-ups, closing rates, and patient retention.* Promote clinic services, packages, memberships, and treatment plans.* Work closely with marketing to convert campaign leads into bookings.* Identify opportunities for corporate partnerships and referral programs.* Prepare sales reports and performance analysis for management.* Ensure all sales communication remains ethical, professional, and patient-centered.* Support upselling and cross-selling of clinic services.*Requirements:** Proven experience in sales management, preferably in healthcare, aesthetics, dermatology, wellness, beauty, or luxury services.* Strong ability to convert leads into bookings and consultations.* Excellent communication and negotiation skills.* Target-driven mindset with strong reporting and follow-up skills.* Experience managing a sales or client-facing team is preferred.* Knowledge of CRM systems is an advantage.* Arabic and English communication skills are preferred.* Existing network in Dubai is an advantage.---## *3. Client Coordinator*The Client Coordinator will be responsible for managing client communication, appointment bookings, follow-ups, and ensuring every patient receives a smooth and professional experience.*Key Responsibilities:** Handle client inquiries through phone, WhatsApp, social media, and walk-ins.* Schedule, confirm, and manage appointments.* Follow up with leads, existing clients, and post-treatment patients.* Explain clinic services, packages, and treatment options professionally.* Coordinate between clients, doctors, nurses, and internal teams.* Maintain accurate client records and booking details.* Support sales conversion through professional follow-up.* Ensure a welcoming and premium client experience.* Manage reminders, cancellations, rescheduling, and patient feedback.* Support front desk and administrative duties when needed.*Requirements:** Previous experience in client coordination, customer service, reception, telesales, or clinic administration.* Experience in a clinic, aesthetics center, wellness center, or luxury service environment is preferred.* Excellent communication and interpersonal skills.* Professional appearance and customer-focused attitude.* Strong follow-up and organizational skills.* Ability to handle clients with patience, confidence, and professionalism.* Arabic and English communication skills are preferred.* Knowledge of booking systems or CRM tools is an advantage.---## *General Requirements:** Based in Dubai or willing to work in Dubai.* Professional attitude and strong work ethic.* Excellent communication skills.* Experience in healthcare, aesthetics, wellness, beauty, or luxury services is preferred.* Ability to work in a premium client-facing environment.* Immediate joiners are preferred.## *Compensation & Benefits:** Competitive salary based on experience and role.* Attractive incentive or commission structure where applicable.* Professional and supportive working environment.* Career growth opportunities within a growing clinic.* Medical insurance as per UAE labor law.* Annual leave as per UAE labor law.* Visa support, if applicable.* Training and development opportunities.Interested candidates are welcome to attend the walk-in interview with their updated CV.*Kaya Wellness & Longevity* is committed to delivering premium care across wellness, aesthetics, dermatology, and longevity medicine in Dubai.