Clinic Manager

Company Description Galerie Dentaire Le Village is a modern dental clinic located in downtown Montreal, QC, offering comprehensive oral care in a contemporary setting. The clinic focuses on providing high-quality, patient-centered dental services to a diverse urban community. Team members work in a collaborative environment that values professionalism, respect, and clear communication. The clinic’s central location makes it easily accessible by public transportation and supports strong connections with local residents and businesses.Role Description The Clinic Manager is a full-time, on-site position based in Montreal, QC, responsible for overseeing daily operations of the dental clinic. This role includes managing appointment workflows, supervising front-desk and support staff, and ensuring an efficient and welcoming patient experience. The Clinic Manager monitors budgets, billing processes, and inventory, and helps coordinate clinical schedules to optimize productivity. Daily tasks also involve implementing policies and procedures, maintaining compliance with relevant healthcare regulations, and supporting quality improvement initiatives. The role includes training and coaching team members, resolving operational issues, and collaborating closely with dental professionals to ensure smooth clinic operations.Qualifications Strong customer service skills with a focus on patient satisfaction and a respectful, inclusive clinic experience.Experience in budgeting and basic financial administration to manage clinic expenses and support revenue goals.Excellent communication skills, including clear verbal and written communication with patients, staff, and providers.General understanding of medicine or dental/healthcare environments to support coordination with clinical staff.Ability to train, mentor, and guide team members to uphold clinic standards and operational procedures.Previous experience in healthcare administration, dental office management, or clinic operations is an asset.Strong organizational and time-management skills, with attention to detail and the ability to handle multiple priorities.Comfort using practice management or scheduling software; proficiency with common office software tools.Ability to work on-site full time in Montreal, QC; bilingual French/English communication skills are an advantage.