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Clinical Manager – Family & Child Services

Merraine Group · Greater Philadelphia

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An established human services organization is seeking a Clinical Manager to provide leadership, supervision, and oversight for programs serving children, families in crisis, and families raising children with developmental disabilities and other complex needs. This role is responsible for ensuring the delivery of high-quality, trauma-informed, person-centered services while supporting the growth and development of a multidisciplinary clinical team.Working primarily from the King of Prussia area, the Clinical Manager collaborates closely with organizational leadership to maintain clinical excellence, regulatory compliance, and consistency across programs. This position offers an opportunity to influence service quality, mentor clinical professionals, and make a meaningful impact on the lives of children and families.Key ResponsibilitiesClinical Leadership & SupervisionProvide individual and group clinical supervision to therapists, family support professionals, interns, and other clinical staff.Serve as a primary resource for case consultation, clinical guidance, and problem-solving.Support clinical decision-making and provide licensed backup support to senior clinical leadership as needed.Program Oversight & Quality AssuranceEnsure services align with organizational standards, evidence-based practices, and regulatory requirements.Review clinical documentation, treatment plans, assessments, progress notes, and discharge records for quality and compliance.Oversee clinical processes including intake, assessment, treatment planning, intervention, and discharge planning.Direct Clinical ServicesConduct assessments and develop individualized service goals and treatment plans.Support supervised visitation and therapeutic family interventions when appropriate.Maintain timely and accurate clinical documentation within the electronic health record system.Participate in case conferences, multidisciplinary meetings, and court-related proceedings as required.Crisis Response & On-Call SupportParticipate in the organization's clinical on-call rotation.Provide consultation and support during crisis situations.Assist in maintaining continuous clinical coverage and emergency response readiness.Qualifications & ExperienceRequiredMaster's degree in Social Work, Psychology, Marriage and Family Therapy, Counseling, or a related behavioral health field.Active, unrestricted professional licensure (LCSW, LMFT, LPC/LMHC, Psychologist, or equivalent).Minimum of 3–5 years of experience providing clinical services to children and families.Experience in crisis intervention, family preservation, behavioral health, developmental disabilities, or related services.Demonstrated ability to exercise sound clinical judgment and manage complex situations.Valid driver's license with an acceptable driving record.PreferredPrior clinical supervision or leadership experience.Experience working within multidisciplinary teams and community-based service systems.Familiarity with documentation standards, quality assurance processes, and regulatory compliance requirements.Key Competencies & AttributesClinical leadership and supervisionTrauma-informed and person-centered practiceStrong assessment and intervention skillsCritical thinking and sound clinical judgmentEffective interpersonal and communication skillsCare planning and care coordinationCrisis management and problem-solvingCultural competence and adaptabilityTeam collaboration and relationship buildingOrganization, documentation, and technology proficiencyCommitment to continuous quality improvementWork Environment & BenefitsThis full-time, exempt position is primarily office-based with community engagement as needed. The role requires flexibility to accommodate occasional evening, weekend, and on-call responsibilities. Employees work within a collaborative, mission-driven environment dedicated to strengthening children, families, and communities through high-quality clinical services.The organization offers a comprehensive benefits package, ongoing professional development opportunities, clinical supervision support, and the opportunity to contribute to meaningful work that positively impacts vulnerable children and families.