Clinical Operations Manager

Are you ready to build a flagship outpatient psychotherapy clinic from the ground up?Wellmind is a scaling mental health company looking for a Clinical Operations Manager to join our mission. We provide access to expert therapists and psychiatrists covered by insurance and personally matched with patients by clinicians—not algorithms. Because "we" is the most important part of wellness.What We Do:Support Independent Therapists: Designed by clinicians for clinicians, we use proprietary technology and human support to protect clinical autonomy, judgment, and relationships.Cultivate Associate Therapists: The Wellmind Fellowship bridges the licensure gap through location-based cohorts, providing the financial, emotional, and mentorship support emerging clinicians need.~ The Opportunity ~As our Clinical Operations Manager, you will hold the keys to the entire Wellmind operational ecosystem. This unique role sits at the intersection of clinical excellence and aggressive scaling, offering a direct pathway into executive leadership as we expand our footprint.We believe that building a sustainable practice requires taking care of our leaders. Wellmind provides highly competitive compensation, comprehensive benefits, and dedicated time off to ensure you are supported as you grow our teams.~ Key Responsibilities ~1. Independent Therapist Operations & Platform ManagementSeamless Onboarding: Own the end-to-end operational onboarding process for fully licensed independent clinicians joining the Wellmind platform.Friction Reduction: Act as the primary operational partner for independent therapists, leveraging proprietary technology to minimize administrative burdens and protect their clinical autonomy.Ecosystem Support: Manage and optimize responsive human support systems to ensure providers receive real-time logistical assistance.2. Associate Therapist Cultivation & Fellowship LeadershipCohort Management: Oversee the day-to-day operations, logistics, and scaling of location-based cohorts for the Wellmind Fellowship.Talent Acquisition & Training: Drive the recruitment, onboarding, and training pipelines for associate-level therapists entering the fellowship.Foundational Support: Coordinate clinical mentorship frameworks, professional development schedules, and financial/emotional support resources to guide emerging clinicians toward licensure.3. Program Leadership & Scaled OperationsTeam Management: Directly lead, mentor, and manage Wellmind’s paraprofessional teams to ensure high-quality, clinical-first delivery.Clinic Launch & Scaling: Build and execute operational playbooks to launch and scale the flagship outpatient psychotherapy clinic from the ground up.Executive Runway: Monitor ecosystem health, track key operational metrics, and optimize workflows to prepare clinical operations for rapid multi-market expansion.~ Requirements ~Clinical CredentialsAdvanced Degree: Master’s degree or higher in Social Work (MSW), Clinical Psychology, Counseling, Marriage and Family Therapy (MFT), or Psychiatric Nursing.Active California Licensure: Hold a current, unrestricted clinical license (LCSW, LMFT, LPC, LPCC, PsyD, or PMHNP) in the state of California.Clinical Expertise: 5+ years of clinical experience in an outpatient behavioral health or community mental health setting.Leadership & OperationsManagement Track Record: 3+ years of experience in a supervisory, administrative, or program management role.Ecosystem Familiarity: Working knowledge of Electronic Health Records (EHR), CMS billing guidelines, and commercial insurance payer requirements.Core Competencies: Strong crisis de-escalation, conflict resolution, and staff leadership abilities.Evidence-Based Practice: Deep knowledge of modalities including CBT, DBT, MI, and Trauma-Informed Care.~ Work Environment & Compensation ~ Location / Schedule: In-Office Monday – Friday, some evenings requiredSalary Range: $115,000 - $135,000 per year, commensurate with experience and licensure.

Benefits

Health insurance, Dental insurance, Vision insurance, 401(k) matching, Paid Time Off (PTO), Continuing Education Credits (CEUs).