Clinical Product Specialist

Join a global health tech leader transforming care delivery through smart, safe, and scalable digital solutions.About The RoleWe are seeking a practicing or former physician to join our Regional Product Team, bridging clinical practice and digital health innovation. This role is focused on shaping, configuring, and optimizing InterSystems EHRs – TrakCare and IntelliCare – to meet local market needs, regulatory requirements, and real-world clinical workflows.Unlike traditional clinical advisory roles, this position is deeply embedded in product development and delivery. The successful candidate will translate frontline clinical experience into functional specifications, product enhancements, and safe, effective digital workflows that improve patient care.You will collaborate closely with product managers, developers, implementation teams, and customers to ensure our solutions deliver measurable clinical value across the Middle East.What You’ll DoProduct Development & Clinical DesignTranslate clinical workflows and healthcare requirements into product specifications, use cases, and functional designsDefine and validate configuration of TrakCare and IntelliCare to meet regional and regulatory requirementsParticipate in the design, testing, and continuous improvement of clinical features and workflowsEnsure all product changes align with clinical safety principles and best practicesClinical Expertise & Internal EnablementAct as the clinical subject matter expert within the product team, contributing to product strategy and roadmapProvide clinical input to development, QA, and documentation teams to ensure accuracy and usabilitySupport internal teams in understanding clinical workflows and healthcare delivery modelsContribute to training materials and internal knowledge sharingCustomer & Market EngagementWork closely with customers to understand real-world clinical challenges and translate them into product improvementsGather, analyze, and prioritize feedback from clinicians and healthcare organizationsSupport demonstrations, workshops, and discussions with clinical stakeholders when neededMaintain awareness of regional healthcare trends, policies, and standardsCollaboration & DeliveryCollaborate with global product teams and local implementation teams to align product capabilities with market needsSupport implementation projects by validating workflows and ensuring clinical appropriatenessContribute to documentation, testing, and release readiness activitiesAssist in scoping and prioritizing enhancements and new featuresWhat You BringEssential Skills & ExperienceMD (or equivalent medical degree) with 5+ years of clinical experience with demonstrated interest or experience in digital health, clinical systems, or process improvementStrong understanding of clinical workflows across inpatient and outpatient settings (e.g., wards, operating theatres, ICU, perioperative care, clinics)Hands-on experience with EHR systems, including configuration, implementation, optimization, or advanced clinical useInterest or exposure to AI applications in healthcare and clinical workflowsStrong analytical, problem-solving, and communication skills, with the ability to translate clinical needs into structured requirements and functional specificationsFamiliarity with healthcare practices and regulatory environments in the Middle EastWillingness and ability to travel to customer sites (e.g., hospitals and labs) across the regionNice to HaveExperience participating in product design, clinical system configuration, or workflow optimization initiativesExposure to clinical decision support, analytics, or quality measuresHands-on experience with AI tools or technologies (healthcare or non-healthcare), such as data analysis, automation, or decision support toolsExperience working with multidisciplinary product or technology teamsWho You AreClinical credibility and ability to engage with healthcare professionalsStructured thinking and ability to break down complex clinical problemsAbility to balance clinical needs with technical and product constraintsAdaptability in a fast-paced product environmentThrives in regulated environments where safety, precision, and compliance matterDetail-oriented without losing sight of the big pictureCollaborative by nature, with a bias for action and learningWhy Join Us?At InterSystems, your work has purpose. We develop mission-critical systems that touch millions of lives every day — and we do it in a culture that values ownership, curiosity, and continuous improvement.We offer:A flat and fast-paced environment where your ideas matterGlobal exposure and opportunities to growA chance to work on tech that drives real-world healthcare transformationAbout InterSystemsInterSystems, a creative data technology provider, delivers a unified foundation for next-generation applications for healthcare, finance, manufacturing, and supply chain customers in more than 80 countries. Our data platforms solve interoperability, speed, and scalability problems for large organizations around the globe to unlock the power of data and allow people to perceive data in imaginative ways. Established in 1978, InterSystems is committed to excellence through its 24×7 support for customers and partners around the world. Privately held and headquartered in Boston, Massachusetts, InterSystems has 38 offices in 28 countries worldwide. For more information, please visit InterSystems.com.