Clinical Program Manager for ACT

People Encouraging People is a non-profit behavioral healthcare corporation dedicated to providing life-transforming rehabilitation and support services to people who are disabled or disadvantaged. PEP services are values-based and designed specifically for each individual’s challenges. PEP is committed to helping our clients become accepted and productive members of our community.Lead a Team That Changes LivesWe’re seeking a dynamic, mission-driven leader to oversee our Assertive Community Treatment (ACT) team—an evidence-based program supporting individuals with serious mental illness in the community.As Program Manager, you’ll guide a multidisciplinary team delivering high-impact, community-based care that reduces hospitalizations and helps people build stable, independent lives.This role is ideal for a leader who thrives in fast-paced environments, values teamwork, and is passionate about improving systems of care.What You’ll DoTeam Leadership & Supervision· Supervise and support a multidisciplinary team (therapists, nurses, case managers, peer specialists)· Provide clinical and administrative oversight· Coach staff to manage complex cases and crisis situations· Foster a culture of accountability, collaboration, and resilienceProgram Operations· Ensure fidelity to the ACT model and best practices· Monitor caseloads, staffing ratios, and service delivery· Oversee scheduling, coverage, and daily team meetings· Manage program performance metrics and outcomesQuality & Compliance· Ensure compliance with state, federal, and payer requirements· Prepare for audits and maintain documentation standards· Implement continuous quality improvement initiativesCommunity & System Coordination· Collaborate with hospitals, courts, housing providers, and community partners· Support referrals, admissions, and transitions of care· Represent the program in community meetings and stakeholder groupsWhy This Role Matters· You’ll directly impact both client outcomes and staff retention· You’ll shape team culture in a high-need, high-impact setting· You’ll have the autonomy to improve systems—not just maintain themWhat We’re Looking For· Independent clinical license (LCSW, LPC, LMFT, etc.)· 3–5+ years of experience in community mental health or ACT (or similar programs)· Prior supervisory or leadership experience strongly preferred· Strong crisis management and decision-making skills· Ability to balance clinical, administrative, and operational demandsWhat We Offer· Competitive salary· Clinical supervision and leadership development opportunities· Supportive executive leadership and manageable span of control· autonomy in program management· Generous PTO + holidaysThe Kind of Leader Who Thrives Here· Calm under pressure and confident in crisis situations· Able to support staff without micromanaging· Organized but flexible in a constantly changing environment· Passionate about serving high-need populations· Committed to building and retaining strong teamsReady to Lead?If you’re ready to take the next step in your leadership career and make a lasting impact in community mental health, we’d love to connect.