Clinical Representative

Location: Bahria Town Phase 7, Rawalpindi (Preference for residents of Bahria, DHA, or nearby areas) Company DescriptionSequel Technologies is a software company providing healthcare IT software and medical billing services to US healthcare providers and clinics.ResponsibilitiesAct as the primary clinical contact for new EHR implementation clients.Support new practices that are transitioning to our EHR system by completing clinical setups and required software changes based on the client's needs.Assist in creating and updating clinical templates, encounter forms, order sets, lab orders, and documentation tools.Support basic EHR/EMR workflows, including SOAP notes, macros, labs, and procedures.Assist in conducting remote training sessions for U.S.-based healthcare providers and internal teams.Guide users through clinical documentation workflows such as HPI, ROS, Physical Exam, Assessment, and Plan.Support training on AI clinical tools, e-prescribing, and integrated clinical modules.Perform basic quality checks on clinical workflows, documentation tools, labs, and e-prescribing features.Ensure clinical documentation follows regulatory standards (HIPAA, CMS, MIPS) with support from senior team members.Follow standard operating procedures (SOPs) and assist with internal audits when required.Respond to internal and external support tickets in a timely and professional manner.Clearly document issues and escalate complex cases to senior team members when needed.Ensure assigned tasks are completed accurately and within agreed timelines.Work closely with clinicians and senior team members to understand specialty-specific requirements.Collaborate with cross-functional teams to learn workflows and support ongoing improvements.Participate in system testing and user acceptance testing (UAT) and share feedback with the team.Qualifications/SkillsBasic experience or strong interest in healthcare, IT or EHR/EMR systems.Strong clinical foundation with a willingness to learn EHR workflows and tools.Knowledge of medical billing, coding, or compliance is an advantage but not mandatory.Good communication, training, and documentation skills.DPT (non-practicing)—complete education required.Only candidates with completed DPT education are eligible to apply.Timings5:00 PM - 2:00 AM (Summers)6:00 PM –3:00 AM (Winters)BenefitsOPD & IPD healthcare coverageEntertainment allowanceCellular allowanceProvident fund