Clinical Support Specialist

Who We AreBrioHealth BV is a European medical technology company developing the BrioVAD System, a fully magnetically levitated left ventricular assist device (LVAD) designed to provide long-term mechanical circulatory support for patients with advanced heart failure. Headquartered in the Netherlands, BrioHealth BV serves as the European hub for BrioHealth Solutions (USA) and BrioHealth Technologies (China), integrating engineering, clinical, and regulatory expertise across the organization.The company operates under the EU Medical Device Regulation (MDR) and is currently conducting a multi-center clinical investigation evaluating the safety and performance of the BrioVAD System. In addition to product development, BrioHealth BV supports European commercial activities, customer support, and post-market surveillance, working closely with clinicians and research partners to expand access to durable mechanical circulatory support across Europe.The RoleBrioHealth is expanding its European clinical organization and is seeking a Clinical Support Specialist to support the clinical study and early adoption of the BrioVAD mechanical circulatory support (MCS) system across Germany, Austria, and the Netherlands.This is a home-office-based, field-facing role requiring frequent travel to implanting centers. The role is highly clinical and hands-on, supporting implant procedures, post-operative care, and ICU teams, while also developing strong technical expertise in the BrioVAD system.This position is well suited for perfusionists, ICU nurses, or early-career MCS professionals looking to transition into a medical device field role. You will operate with a high degree of autonomy in the field, while receiving close mentorship from the Market Development Director and ongoing support from Medical Affairs, Quality, and R&D.What You’ll DoClinical & Procedural SupportProvide on-site clinical and technical support during BrioVAD implant procedures and post-operative managementSupport ICU teams with device operation, troubleshooting, and therapy optimizationServe as a trusted clinical partner to surgeons, perfusionists, ICU nurses, and VAD coordinators during early cases and routine useTechnical & Product ExpertiseSupport system setup, pre-implant checks, and device configurationMaintain deep technical knowledge of the BrioVAD system, controller, driveline, and related accessoriesTroubleshoot device and peripheral issues in real time, ensuring use in accordance with IFUs, training materials, and clinical protocolsTraining & Site EnablementSupport hospital onboarding and early-case execution at new and existing implanting centersDeliver structured, role-appropriate training to implanting physicians, perfusionists, and ICU staffReinforce clinical best practices and contribute to continuous knowledge sharing across the field teamMarket & Clinical FeedbackCapture structured clinical and user feedback from sites and communicate insights to Market Development, Medical Affairs, and R&DSupport early market development activities, including site qualification visits and clinical meetingsCross-Functional CollaborationWork closely with Market Development, Medical Affairs, Quality, and Regulatory partners to support safe and effective system useSupport clinical study activities as needed, without serving as a primary CRAWhat You BringClinical or Industry BackgroundCandidates must bring hands-on exposure to cardiac or critical care environments, demonstrated by one of the following:Perfusionist, ICU nurse, or cardiac surgery–related clinical roleExperience in a clinical or field-facing role at an MCS or cardiovascular medical device companyExperience Level & Career Stage1–5 years of relevant clinical or industry experienceClear motivation and capability to develop into an independent Clinical Field SpecialistSkills & Professional AttributesComfortable operating in high-acuity environments (OR and ICU)Technically curious, hands-on, and solutions-drivenAble to work independently in the field with sound judgment on when to escalateStrong interpersonal skills and credibility with physicians and hospital staffResilient and adaptable, with the ability to manage frequent travel and dynamic schedules across the DACH regionCollaborative mindset with the ability to work effectively across multidisciplinary teamsLanguage & Location RequirementsFluent German (required)Professional working proficiency in EnglishBased in Germany, Austria, or the NetherlandsWhat We OfferEntry into a highly specialized mechanical circulatory support (MCS) field with a steep clinical and technical learning curveDirect mentorship from an experienced Market Development Director with hands-on exposure to early cases and site developmentBroad, real-world exposure across clinical operations, product, and early commercial executionMeaningful responsibility and visibility within a fast-moving European medical technology companyCompetitive compensation aligned with experience, role scope, and regional market standards